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Snaps042
Snaps042
Participant
November 25, 2016
Question

Lightroom and Parallels ...

  • November 25, 2016
  • 2 replies
  • 2759 views

Hello,

Here's what I'm running : a brand new iMac (OS X 10.11.6 ) with Parallels Desktop (v 12.0.1) installed.

I work, I require both versions of Lightroom: Mac and Windows.

Logically, I would have thought that by starting Parallels, logging on to my Adobe account and downloading CreativeCloudSet-Up.exe, all would be well and that it would run straight from the Windows download area. When I click 'CreativeCloudSet-Up.exe', a warning message appears (see attached).

Is there anyone out there who could help me figure this out?

Thanks in advance,

Stuart

    This topic has been closed for replies.

    2 replies

    Just Shoot Me
    Just Shoot Me
    Legend
    November 25, 2016

    If you are running Parallels then you are running a version of Windows in the Parallels Virtual Machine. In that VM of Windows you have to specify a Virtual HDD that Windows and programs for Windows are installed on. You need to copy the CC.exe file from the Mac HDD to the VM hard drive for Windows then run the .exe file.

    You probably saved the Windows version of the CC app to the Mac HDD because you used a web browser on OS X to do the downloading.

    Snaps042
    Snaps042Author
    Participant
    November 25, 2016

    Thank you Just Shoot Me for your well explained reply. No, I opened Parallels and then the internet explorer within Windows 10. I connected to the Adobe site fro there and downloaded 'CreativeCloudSet-Up.exe'. It is now sitting in the Windows 10 downloads folder.

    Just Shoot Me
    Just Shoot Me
    Legend
    November 25, 2016

    And what happens when you double click on that file in the Win 10 download folder?

    dj_paige
    dj_paige
    Legend
    November 25, 2016

    It means exactly what it says. You cannot run this application if it is on a network drive. The instructions to fix the problem are in the next sentence of the error message.

      M
      Marla Lilly
      Participating Frequently
      December 2, 2018

      yes, seems simple in hindsight, but not so simple when you don't get the gist of the "network drive' or the "local folder" in the error message.  But in hindsight, it was so straightforward.  I can't believe I spent so much time with Adobe going nowhere!  Live chat was useless.  But thanks for getting my brain going in the right direction!

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