Skip to main content
Participant
July 19, 2023
Question

Lightroom and Photoshop errors

  • July 19, 2023
  • 1 reply
  • 93 views

Since Mac did it's last update, now lightroom classic and photoshop are doing weird things. Tonight lightroom starts jumping around on the photo, and when I click on a photo it zookms all the way in on it, then starts jumping around in and out with the zoom. I exported a photo to photoshop and then photoshop started acting crazy as well when I used the clone tool, it showed me an error and then closed the app. I am running an M1 Mac, which has been running fine for the most part with LR, PS till this latest update. Running Ventura 13.4.1 (c)

This topic has been closed for replies.

1 reply

Community Expert
July 19, 2023

In a first step please try resetting the preferences of Lightroom Classic:   https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html 

It's recommended to backup your preferences before you reset the preferences to the default settings:  

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html 

 

Please reset also the preferences of Photoshop using the steps described here: 

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences 

Please backup your settings before resetting the preferences. You can check: 

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI