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FRANK 94519816
Participant
May 22, 2017
Answered

Lightroom can not login

  • May 22, 2017
  • 1 reply
  • 657 views

Hi

I have issues with Lightroom mobile to login, which is the function that I really would like to use.

I tried to uninstall from creative cloud and reinstall again. Still trying to login with Lightroom mobile, after click sign in and nothing happen.

Also tried to remove the file from OOBE with the login info and reinstall again, still the same.

I use Lightroom CC installed on Mac, both are the latest version right now.

Can anyone help as soon as possible?

Thanks

    This topic has been closed for replies.
    Correct answer Akash Sharma

    Hi Frank,

    Thanks for posting on Adobe forums and providing the issue details and troubleshooting steps you've tried so far.

    Please take a look at this article Creative Cloud signs me out or asks me to sign in repeatedly and try out the steps mentioned.

    Also, PM me your Adobe_ID so that I can verify the account.

    Thanks,

    Akash

    1 reply

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    May 23, 2017

    Hi Frank,

    Thanks for posting on Adobe forums and providing the issue details and troubleshooting steps you've tried so far.

    Please take a look at this article Creative Cloud signs me out or asks me to sign in repeatedly and try out the steps mentioned.

    Also, PM me your Adobe_ID so that I can verify the account.

    Thanks,

    Akash

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