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Fan23660191yc09
Participating Frequently
March 19, 2022
Question

Lightroom cannot turn on GPU full graphics acceleration

  • March 19, 2022
  • 10 replies
  • 4897 views

My Lightroom cannot turn on the GPU full graphics acceleration function. Currently, only basic graphics acceleration can be used, and "Use GPU to process images" cannot be checked. How can I turn it on?

 

Attach system information:
Lightroom Classic version: 11.2 [ 202201281441-a5b5f472 ]
Licensing: Creative Cloud
Language setting: zh_tw
Operating System: Windows 10 - Business Edition
Version: 10.0.19044
Application Architecture: x64
System Architecture: x64
Number of logical processors: 16
Processor Speed: 3.5GHz
SqLite version: 3.36.0
Built-in memory: 65479.8 MB
Physical memory available for Lightroom: 65479.8 MB
Physical memory used by Lightroom: 2828.8 MB (4.3%)
Virtual memory used by Lightroom: 3648.6 MB
GDI Object Count: 854
USER Object Count: 1988
Program Process Count: 3668
Memory Cache Size: 147.2MB
Internal Camera Raw version: 14.2 [ 1028 ]
Maximum number of threads used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1291MB / 32739MB (3%)
Camera Raw Physical Memory: 1458MB / 65479MB (2%)
System DPI setting: 96 DPI
Desktop composition enabled: yes
Display: 1) 2560x1440, 2) 2560x1440
Input Type: Multi-Touch: No, Integrated Touch: No, Integrated Stylus: No, External Touch: No, External Stylus: No, Keyboard: No

Graphics processor information:
DirectX: AMD Radeon RX 6600 XT (30.0.15002.1004)

    This topic has been closed for replies.

    10 replies

    P
    priya_Gowri
    Participating Frequently
    November 22, 2024

    I am also facing this issue. After turning off GPU acceleration in Lightroom, it works without issues. My question is " If we are working without GPU support Why spend around 600$ for AMD GPU?" Why don't AMD find the solution for this issue?    Isn't this an unnecessary waste of money and Power?  

    Dezmond2
    Dezmond2
    Participating Frequently
    October 7, 2022

    Adrenalin Edition 22.10.1

    Fixed Issues

    • GPU for image processing option may not be available using Adobe® Lightroom® on Radeon™ RX 6000 series GPUs.
    A
    adampricephoto
    Inspiring
    November 19, 2022

    I'm on macOS 13.0 Ventura and that driver is currently not in this build. It was working fine with the last version of Monterey. Right now, only basic disply gpu acceleration is working. This also affects Adobe Bridge 2023 but not Photoshop 2023 on macOS.

    A
    Angelo31795513oqb3
    Participant
    August 21, 2023

    Hi, Has there been an update to correct this issue. Looking at EGPU for Mac Mini with 6600 XT so would be interested to know if this has been resolved. Thanks.

    S
    SNAP15A8
    Participant
    June 28, 2022

    Use driver ver 22.2.3, it's works

    M
    Matt24883528o3gy
    Known Participant
    June 17, 2022

    I'm heavily researching this, is there something causing the 6000 series to not pass the self check? I am 99% sure a few months ago (3-6) my 6700 XT was fully supported in Lightroom Classic).

    Todd Shaner
    Todd Shaner
    Legend
    April 1, 2022

    Make sure to also check the Lightroom Classic Log Latest v1.text as shown below for my GPU.

     

     

    S
    Sarkasaa
    Participant
    April 1, 2022

    I'm pretty sure it's also in the part that I posted. I should have clarified that the attached log is indeed from the "Lightroom Classic Log Latest v1.txt", unless you are talking about something else:

    After the cr_sdk_terminate the file ends

    R
    Ruike24747489uz5u
    Participant
    June 6, 2022

    Hi. Have you found a solution yet? I'm encountering this issue with my rx6600 too.

    S
    Sarkasaa
    Participant
    April 1, 2022

    Hi, sorry to just jump in like this, but I might have the same problem. Difference is, I'm using a 6900xt. Checking the Camera Raw GPU logs, I found out that my GPU seems to fail the accelerated render quality test.

    This is the end of the log output:

    Begin cr_gpu_test::RunSanity (quick = False, doing init = True).
Bounds of image A are: 1000 and 1000
Bounds of image B are: 1000 and 1000
*** Error: GPU failed accelerated render quality test ***
*** Error: RunSanity failed ***
*** GPU Error: GPU self tests failed ***
Windows cr_gpu_view backing scale: h=  1.2500, v=  1.2500
first frame index is: 0
GPU Init Status (part 2): I2_GPU2
GPU3 Hard Status Result (part 2): fail_direct_sanity_test
GPU3 Soft Status Result (part 2): success
TrimFootprint: 1455.2 MB purged from pools.
Terminate GPU system
Dx Device Shutdown: AMD Radeon RX 6900 XT
Resource count and estimated mem use:
  cr_thread:       0 (   0.000 MB)
  cr_context:      0 (   0.000 MB)
  cr_negative:     0 (   0.000 MB)
  cr_image:        0 (   0.000 MB)
  cr_image(c):     0 (   0.000 MB)
  buffers:         1 (   0.003 MB)
  vm:              0 /       0 MB
cr_sdk_terminate

    Does this problem still persist for you? If so, mind checking the logs in

    C:\Users\*your pc username here*\AppData\Roaming\Adobe\CameraRaw\Logs

    to see if you have the same error?

    Todd Shaner
    Todd Shaner
    Legend
    March 21, 2022

    What display models and cabling are you using?

    F
    Fan23660191yc09Author
    Participating Frequently
    March 22, 2022

    The monitor I use: DELL UP2716D *2
    Both monitors are connected to the DP port of the RX6600XT with a DP cable

    Todd Shaner
    Todd Shaner
    Legend
    March 21, 2022

    "NVIDIA graphics card driver (1050Ti)"

     

    I did not see this GPU lsied in the System Infor you posted. This may be causing the issue. LrC can use two GPUs, but it does not increase performance. What GPU do you have the two displays connected to? See the below article.

     

    https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html

     

    • Lightroom Classic currently doesn't take advantage of more than one graphics processor. Using two video adapters does not enhance performance. To resolve issues arising because of conflicting graphics drivers, follow Step 5 and Step 6 in Solution 4: GPU and graphics driver troubleshooting steps.
    • Only the 'Main' Lightroom Classic window is accelerated. The 'Secondary' window isn't accelerated by the graphics processor.
    • Graphics processors running under virtual machines are not tested or supported.
    • When you launch Lightroom Classic, it runs a test on the graphics card. If the test fails, the graphics card is disabled even if it meets the minimum requirements. Walk through the troubleshooting steps to try to resolve the error. Some graphics cards, despite meeting the minimum requirements, may never be compatible with Lightroom Classic for graphics acceleration.

     

    Two things to try.

     

    1) Use only the AMD RX 6600 XT with both displays plugged into it and none into the Nvidia 1050 Ti.

     

    2) If that works do a clean install of the latest Nvidia 1050 Ti Studio driver 511.65.

     

    https://support.robertsspaceindustries.com/hc/en-us/articles/360002285473-Nvidia-Graphic-Drivers-Install-and-Configure

     

      F
      Fan23660191yc09Author
      Participating Frequently
      March 21, 2022

      Sorry for the misunderstanding.

       

      Before replacing the AMD RX6600XT, I was using the NVIDIA 1050Ti graphics card.

      The above description is only to express that I have used DDU to clear all the display drivers that have been installed on this computer, and then follow the instructions on the website to install the latest version of the AMD graphics card driver.

       

      The computer has only one AMD RX6600XT graphics card.

       

      sorry again, thank you

      Todd Shaner
      Todd Shaner
      Legend
      March 20, 2022

      Try performimg a clean install using the Adrenalin Edition graphics driver 22.3.1 as outlined in the below article.

       

      https://www.pcworld.com/article/398854/if-youre-having-graphics-card-problems-try-a-clean-driver-install.html

       

      F
      Fan23660191yc09Author
      Participating Frequently
      March 21, 2022

      Thanks for your reply!
      I did the following according to the website you provided:
      1. Use DDU and remove the previous NVIDIA graphics card driver (1050Ti) and AMD RX6600XT driver in safe mode
      2. Reinstall the RX6600XT driver (version 22.3.1) using "AMD Software꞉ Adrenalin Edition"
      3. Lightroom still cannot turn on full acceleration, decided to remove Lightroom and reinstall it
      4. Open Lightroom again, but still cannot enable GPU acceleration for image processing

        P
        priya_Gowri
        Participating Frequently
        November 22, 2024

        Thank you.

        Yes. After enabling the GPU lightroom works without issues. But my AMD(RX) GPU just eating the power and money on my table.

         From my personal & our team's experience, AMD GPU does Not support Lightroom, Photoshop or video editing. 

        Todd Shaner
        Todd Shaner
        Legend
        March 19, 2022

        Try updating to the latest Adrenalin Edition graphics driver 22.3.1

         

        https://www.amd.com/en/support/graphics/amd-radeon-6000-series/amd-radeon-6600-series/amd-radeon-rx-6600-xt

         

        F
        Fan23660191yc09Author
        Participating Frequently
        March 19, 2022

        Thank you for your reply, I just confirmed that the AMD driver version is 22.3.1 (released on 2022/03/09), but still cannot enable full graphics acceleration

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