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Aliand
Participant
December 10, 2018
Answered

Lightroom cant launch

  • December 10, 2018
  • 4 replies
  • 987 views

Hi I was having problems with my LR CC so turned something off think it was to do with the graphics. Now cant remember what I did and it cant open. I can click on it and it bounces but nothing else. I'm on a mac, please help someone I've backups but cant seem to get it to reinstall either.

    Correct answer AxelMatt

    Please try to deactivate the GPU support in Lightroom

    Adobe Lightroom GPU Troubleshooting and FAQ

    In your case try "Solution 2", the manually deactivation.

    4 replies

    Participant
    February 22, 2025

    i cant open my lightroom but it already deducted on my account

     

    AxelMatt
    Community Expert
    Community Expert
    February 22, 2025

    @Menab_Wenrey 

    You’ve reactivated an approx. seven years old thread. And you wrote only "I can't open my Lightroom...".  It may seem like it's the same problem, but it may not be. Also, you're not giving us any information about your system and what you've tried so far.  Rather than reactivating an old thread that is seemingly similar, you are posting to a new thread with fresh, complete information.

    Please include system information, a detailed description of the problem and if it's possible a step-by-step instructions for reproduction. Also includes the steps that you've done by your own to solve the issue. 

     

    Please do not use file attachments as many people here will not download them. Instead, use the "Insert Photos" icon and include your screen capture in your message.

    If the issue is really the same, we will merge you back into the appropriate location.

    This thread will be locked. Thank you!

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
    Participant
    May 1, 2024

    I need help 

    AxelMatt
    Community Expert
    AxelMattCommunity ExpertCorrect answer
    Community Expert
    December 11, 2018

    Please try to deactivate the GPU support in Lightroom

    Adobe Lightroom GPU Troubleshooting and FAQ

    In your case try "Solution 2", the manually deactivation.

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
    GoldingD
    Legend
    December 10, 2018

    Have you tried shutting your compute down (turn off), then turning back on?