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Participant
January 16, 2017
Answered

Lightroom CC 2015.8 vergisst Anmeldung für Mobile Sync

  • January 16, 2017
  • 1 reply
  • 612 views

Mein Adobe Lightroom CC 2015.8 vergisst meine Anmeldedaten für die Synchronisation mit Lightroom mobile.
Das bedeutet das ich jedesmal wenn ich Lightroom starte ich meine Anmeldedaten neu eingeben muss.

MacOS X 10.12.2 Sierra

Hat jemand eine Lösung?

Nachricht geändert durch Birger Schwarz

This topic has been closed for replies.
Correct answer Mohit Goyal

Hi BirgerS,

You can try two ways to fix this issue.

1. Sign-out and sign-in from the creative cloud desktop app.

2. Reset Lightroom preferences back to default and check if that helps, refer: Preference file and other file locations | Lightroom CC and 6

Let us know if that helps.

Regards,

Mohit

1 reply

Mohit Goyal
Community Manager
Mohit GoyalCommunity ManagerCorrect answer
Community Manager
January 16, 2017

Hi BirgerS,

You can try two ways to fix this issue.

1. Sign-out and sign-in from the creative cloud desktop app.

2. Reset Lightroom preferences back to default and check if that helps, refer: Preference file and other file locations | Lightroom CC and 6

Let us know if that helps.

Regards,

Mohit

Birger_SAuthor
Participant
January 16, 2017

The first hint was the solution. Thank you!

Birger

Mohit Goyal
Community Manager
Community Manager
January 17, 2017

Your Welcome.

Regards,

Mohit