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CrazyMessyBeautifulPhoto
Participant
April 22, 2015
Answered

Lightroom CC - blue box in develop module

  • April 22, 2015
  • 14 replies
  • 13801 views

I just installed Lightroom CC.  I have a Canon 6D that was imported from, I can see the photos after importing camera raw in library module, but when I am in develop module there is just a blue box.  Help!

    This topic has been closed for replies.
    Correct answer Arpit Kapoor

    Hi All,

    This is a GPU related issue. Please update your GPU drivers from the manufacturers website.

    In the mean while, disabling "Use Graphics Processor" (Preferences > Performance), should help load the Develop module.

    For more details, Adobe Photoshop Lightroom Help | Lightroom GPU FAQ

    ~ Arpit

    14 replies

    rachelz94379912
    rachelz94379912
    Participant
    January 24, 2017

    Thank you soooooooo much! It worked!!!

    CoralKalani
    CoralKalani
    Participant
    January 5, 2017

    I have an HD 530 and I am also having this problem. I've updated Lightroom and the GPU drivers from the manufacturers website, and it's still not working. I don't want to disable the graphics processor, won't this affect the performance of the program? Why am I having this problem if the HD 530 is supposed to be compatible?

    D
    davidc33236516
    Participant
    April 22, 2016

    HEY THAT DID THE TRICK FOR ME. Just got new machine with SSD and it smokes, but when I installed Creative Cloud and then imported picts I got crazy Infrared/HDR looking stuff.  Thanks..

    SteffiRPhoto
    SteffiRPhoto
    Participant
    October 8, 2015

    Thanks!! It was driving me nuts too trying to figure out how to get rid of that annoying blue screen. 

    D
    Doodlefly
    Participant
    August 20, 2015

    Solution:    Go to Edit; Preferences and UN-Select "Use Graphics Processor",

    This also works in Photoshop if you get the same Blue Graphic in "Camera Raw"

      Chumyster
      Chumyster
      Participant
      May 30, 2015

      Just going to add my two cents.

      I was having the same issue until I closed my MSI Afterburner.

      DocNougat
      DocNougat
      Participant
      June 6, 2015

      Thanks Chumyster, this was driving me crazy. Turning off Afterburner did the trick. xfire 280x here.

        J
        jeremyb22168545
        Participant
        June 30, 2015

        That's what I ran into as well. Good idea

        J
        jamyk1939305
        Participant
        May 11, 2015

        I'm having the same issue. I have a NVIDIA GeForce GTX 765M... I believe with latest driver. (I will turn off GPU in the meantime, thx.)

        T
        Trish2547
        Participant
        April 25, 2015

        Worked for me! THNX!!

        R
        Rivosyke
        Participant
        April 22, 2015

        Turning off the GPU thing worked for me as well. I updated the drivers (GTX 980) and it did not fix the issue.

        Adventurism
        Adventurism
        Participant
        April 22, 2015

        Disabling hardware accelleration in Edit->Preferences does the trick and solves the issue... At least for me it did.

          C
          CrazyMessyBeautifulPhotoAuthor
          Participant
          April 22, 2015

          @Adventurism now I'm going to sound super silly - and usually can figure this stuff out - so feeling frustrated with myself.  Looking at Preferences, where is hardware accelleration, I expected to find it under general or file handling tabs but honestly am sure it's right in front of my face and am just blind this morning.  Thanks for the reply though hoping I can get it resolved and that will do the trick.

          C
          CrazyMessyBeautifulPhotoAuthor
          Participant
          April 22, 2015

          yep - just missing it this morning - graphics processor disabled and it is working fine.  Wonder now if it is that my graphics process can't hang with the new LR (my computer isn't ancient but isn't super new either so possibly that's the issue).  Thanks Adventurism‌ for the help

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