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J
joerg_h
Participant
October 20, 2019
Question

Lightroom CC Classic - import dialogue does not work anymore - no file import possible (SOLVED)

  • October 20, 2019
  • 3 replies
  • 297 views

Hello,

I am working with the most recent version of Lightroom CC Classic (8.4.1.) under Windows Home Premium 64-bit. Until a couple of days ago it worked flawless. Now I do experience a major issue: the import dialogue does not work properly (or: at all).

Once I open the import dialogue and select a folder (or on my internal hard drive or on an external one, either a folder of raws (only) and/or jpegs (only)), Lightroom starts reading the folder (moving circle symbol at the lower left side), but the stops and does not show anything in the main window (where the files for import should be shown).

 

So, I simply cannot import any files at this point anymore.

 

I have read and followed various tips of this community (including emptying the cache) before regarding similar issues, but so far nothing has worked successfully. I also read carefully this topic, but also that did not help to solve the issue:https://community.adobe.com/t5/Lightroom-Classic/Lightroom-Classic-Import-not-finding-files/m-p/10639000#M157556

 

Thanks for your ideas/support.

 

Regards,

Joerg

 

    This topic has been closed for replies.

    3 replies

    J
    joerg_hAuthor
    Participant
    October 28, 2019

    Hello,

    the issue is solved.

    - Re-Installing &

    - Clicking on the "Destination"-tab in the import folder

    re-activated everything.

     

    Thanks for your support.

    J
    joerg_hAuthor
    Participant
    October 20, 2019

    I have tried all options: add, copy, move.

     

    Basically I have tried probably all combinations in the import window.

    JP Hess
    JP Hess
    Inspiring
    October 20, 2019

    I'm using Windows 10 Home Premium and Lightroom Classic 8.4.1. I just tried, mainly for your benefit, importing from an SD card as well as from a folder on a hard drive. I succeeded in doing both with no complications. Both processes completed as expected as they have in the past. My computer is an old HP Pavilion desktop, 8 GB RAM, nothing special about it.

    GoldingD
    GoldingD
    Legend
    October 20, 2019

    As Copy or as Add?

     

    PLEASE USE THE REPLY FROM THE TOP POST WHEN REPLYING TO POSTS.
    Helps to show posts in date/time order, improves visibility (as not hidden in a reply to a reply), and is easier to use

     

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