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Inspiring
December 22, 2017
Answered

Lightroom CC Classic Slideshow Export Video Broken

  • December 22, 2017
  • 8 replies
  • 9334 views

I'm running Lightroom CC Classic release 7.1 (with Camera Raw 10.1) which is current as of Dec.22, 2017.  I'm trying to export a slideshow as a video, and it's either VERY slow, or completely stuck... I can not tell which, but the progress bar (at the top left corner of the Lighroom screen) never moves.  I see that people have reported similar problems in years past, but solved them in one way or another.  I find nothing about this release of Lightroom however, so I decided to start a new thread. 

My computer is a MacBookPro running OS X 10.13.2 (High Sierra which is also current as of Dec.22, 2017) , and I have the ffmpeg program installed in /usr/local/bin/ (which is the default for that program, and I thought I'd mention it because I saw a post somewhere that claimed some sort of conflict between that program and Lightroom but I can't find that post today).

Thanks in advance for any insight into this problem.  Adobe must have tested this, so it must be something about my Mac which is very vanilla.

- Jim

Correct answer Simon Grosset

I've just discovered that LR will not export a video if it has portrait orientated images in it.....

Try removing any portrait images, leaving just the landscape ones. If that works, take the portrait images and open in Photoshop and extend the canvas horizontally so that your image becomes a landscape one. Insert back into the slideshow and everything should work. (Well, it did for me!)

8 replies

Known Participant
June 10, 2025

It's 2025, version 14.x, and this is still a problem. Incredible.

Rikk Flohr_Photography
Community Manager
Community Manager
June 11, 2025

@28091742  You’ve posted to an ancient thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same one you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better off posting to a new thread with fresh, complete information, including system information, a complete description of the problem, and step-by-step instructions for reproduction. 

 

If the issue is the same, we will merge you back into the appropriate location. 

This thread will be locked. 

 

Thank you!

 

Rikk Flohr: Adobe Photography Org
Participating Frequently
November 2, 2022
Inspiring
November 3, 2022

Thanks for finding a workaround, really good of you to post:-)

IMHO Adobe still really need to fix this, having a work around is one thing, but its not a fix

Participant
September 7, 2023

Something that's worked for me so I'm going to share in case it helps others. I save my work into a folder on my desktop, it's says extracting and seems to just hang on the first part for ages then ends, and then I go to the folder and nothing is there, but then if I rename the folder my saved work magically turns up. This literally works for me everytime. Hope this helps someone. 

Participant
June 5, 2021

I have Adobe Lightroom 6.0 on my Macbook Air (from mid-2018, running Big Sur now). I have been completely unable to export video slideshows at 1080p using a 24fps timelapse preset for a while now. All of my photos are in landscape orientation and JPG format. Exporting just hangs at 10-20% completion and my fans are going close to full speed.

Participant
April 24, 2020

Date 2020-04-25.

 

This problem of portrait images hanging slideshow export still remains.  System Mac Mojave 10.14.6 Lightroom Classic 9.2.1

 

A very silly bug and an annoying workaround when you don't have Photoshop.

 

My workaround - In LR I created a virtual copy. Then I cropped to Square. That worked.

 

This is the file that caused the hang. The only portrait in my slide set.

Metadata

sumeetch
Adobe Employee
Adobe Employee
July 6, 2020

Hi,

Sorry to hear that this problem still exists for you.
We would like to collect some Diagnostic files from your end.

  1. Quit Lightroom.
  2. Create a file name it config.lua. Paste the following content : 

 

loggers["MediaCore"] = {
  logLevel = 'trace',
  action = 'logfile',
}

loggers["VideoSequencing"] = {
  logLevel = 'trace',
  action = 'logfile',
}

loggers["MediaCoreController"] = {
  logLevel = 'trace',
  action = 'logfile',
}

loggers["SlideshowPlayer"] = {
  logLevel = 'trace',
  action = 'logfile',
}

loggers["SlideshowPlaylist"] = {
  logLevel = 'trace',
  action = 'logfile',
}
​

 

  • Paste the config.lua file in the following location : HOMEDIR/Library/Application Support/Adobe/Lightroom
  • Launch Lightroom and try to create and play slideshow.
  • Quit Lightroom.
  • Zip and Share the folder with us which should have been created in the following location :HOMEDIR/Documents/LrClassicLogs

Thanks !

Regards, Sumeet
Inspiring
January 14, 2021

Hi,

   Has this log been investigated yet, I'm running Big Sur 11.1, on a 27" iMac 2020 with i9 processor and 72 Gb of memory. LR Classic 10.1.1.

 

If I try to export to video from Slideshow module and there is portriat image the export hangs, no error message, the export just stops. The portrait image doesnt have to be at any specific position in the slide show for this issue to happen. This is a most frustrating issue that I've spent 2 days with various slideshows, video resolution etc.

 

Steve

Known Participant
November 18, 2019

I had this issue with LR Classic as well.  Searched and saw the info about not being able to use portrait images in a Slideshow.  I've been doing that for years without any issue.  On my latest slideshow, when I chose export to a video slideshow it hung.  After playing with several options, the issue was the FIRST image was portait image.  If the first image was a landscape aspect ratio it worked, it it was a portrait aspect ratio it hangs.  Took the portrait image to PS, added canvas to make it a landscape orientation and all worked just fine with many other portrait images in the slideshow.  

John Blaustein
Inspiring
February 29, 2020

I was having a similar issue with LR freezing when exporting a slideshow at 1080p.  I posted the following in another thread, but perhaps it will help others who find this thread:

 

I have found two ways to WORKAROUND the problem of LR freezing when exporting a slideshow to video at 1080p.  Both of these methods work on my Windows 10 system, but there is no guarantee they will work on other systems.  Note that my slideshow has both landscape and portrait images.

 

Method 1)  Assuming all of the images for the slideshow are in a collection, export the entire collection at full-size in either JPG or TIFF format, sRGB.  When doing the export, rename the output files using Sequence-Filename.  Next, import these new files back into LR, create a collection of these files and make the slideshow using these files.  Exporting as video at 1080p should work fine.  (The order of the images will match the original slideshow because of using Sequence-Filename when creating the new images.)

 

Method 2) Assuming all of the images for the slideshow are in a collection, export the collection as a new catalog.  Select the collection, then File > Export As Catalog, checking Export Negative files and Include Available Previews.  Open this new catalog and create the slideshow.  Exporting as video at 1080p should work fine.

 

On my system, LR crashed intermittently when adding an .MP4 music file to the slideshow.  In Preferences > Performance, turning off Use Graphics Processor allowed me to add the music without the crash.  After the music was added, I could re-enable Use Graphics Processor, but I'm not sure it made anything go faster.  (That's just my system which is a few years old.)

 

John

ralfh69618566
Participating Frequently
April 12, 2020

Method 1 worked for me including some videos clips with the jpegs. Thanks a lot!

Participant
October 30, 2018

I am sitting here trying to put 57 pictures into a slideshow and nothing is happening.  I have an hp workstation, dual Xion processors and 48gigs of memory. I have booted the system several times and Lightroom 8.0 several more.  none of the pictures are in portrait mode.

Simon GrossetCorrect answer
Participant
January 4, 2018

I've just discovered that LR will not export a video if it has portrait orientated images in it.....

Try removing any portrait images, leaving just the landscape ones. If that works, take the portrait images and open in Photoshop and extend the canvas horizontally so that your image becomes a landscape one. Insert back into the slideshow and everything should work. (Well, it did for me!)

Ole PaAuthor
Inspiring
January 4, 2018

Brilliant Simon!  My failing example had ONLY portrait images, and after I did that I successfully exported a much larger slideshow video (not a toy example), with imaging having a wide variety of aspect ratios.  I think you nailed it.  I wish I could tag this thread with #BIUG or something that would alert Adobe to a problem that they should fix in the nest release. Thanks for posting the answer Simon. - Jim

johnt41720092
Participant
January 22, 2018

this problem goes back years.... why can't they fix it?

Neox99
Legend
December 22, 2017

How large is the 'stuck' file size and what video format is it?

Ole PaAuthor
Inspiring
December 22, 2017

The slide show is a toy example: 7 iPhone images, no music, intro and end slides.  Default video format: 1080. - Jim