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Germ115737
Germ115737
Participant
February 27, 2017
Answered

Lightroom CC constantly crashing

  • February 27, 2017
  • 1 reply
  • 1203 views

Ever since updating Lightroom to the newest version, the program is constantly crashing on me making it very difficult to get work done.  I've seen many other similar discussions, but have not yet managed to find a working solution.  I am experiencing this issue on both a late 2012 27" iMac and a 2014 13" MacBook Pro both running OS Sierra.  One of the most common causes of LR crashing is when I press the "F" key to view images full screen and check how my edits look, but this is not the only cause.  I'll have times that I'm just going through editing photos and then it will quit on me.  Very rarely can I get through a whole group of photos without it crashing on me at least 5 times, so if anyone has any solutions, I'd love to hear them.  Thanks

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Correct answer Germ115737

Hi Germ,

Please follow the steps mentioned in Adobe Lightroom GPU Troubleshooting and FAQ and let us know if that helps.

Thanks,

Akash


Not sure what the issue was, but there was a new update available to LR this morning, and after updating, it's finally working again, so thank you Adobe Team

1 reply

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
February 28, 2017

Hi Germ,

Have you tried turning off the GPU from the Lightroom preferences?

Open Lightroom > Edit Menu > Preference > Performance tab > Uncheck the GPU > Restart

Let us know if that helps.

Regards,

Mohit

Germ115737
Germ115737Author
Participant
February 28, 2017

Thanks for the quick reply.  I have tried that with no luck unfortunately.  It still continues to crash on me.

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