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henry.m.peterman
Participant
November 18, 2017
Question

Lightroom CC crashes when I hit "Import" to import new photos

  • November 18, 2017
  • 2 replies
  • 1021 views

Lightroom crashes when I hit "Import" to import new photos. 

    This topic has been closed for replies.

    2 replies

    G
    gert germeraad
    Participant
    March 13, 2018

    Try creating a new Lightroom catalogue.

    Just Shoot Me
    Just Shoot Me
    Legend
    November 18, 2017

    Going to need more info.

    What version of LR, Be Exact.

    What OS are you using, again be specific.

    And more details of your system.

    B
    batracy
    Participating Frequently
    November 18, 2017

    I'm having the same issue. I'm using Lightroom Classic CC, on a Mac running High Sierra. Note, LR crashing was happening before the upgrade to High Sierra.

    I have my import set to copy and convert to DNG. Although, it seems this setting doesn't matter. After the crash, there are temporary folders and sometimes all of the RAW files from camera copied, but sometimes it only gets part way through the copy of the RAW files. I've tried to just use the finder and copy the RAW files to the folder, then synchronize the folder and it still crashes. I've tried to do just copy the files in LR, and it still crashes. I've even tried to just add the files, and yep you guessed it, it still crashes.

    I have plenty of disk space 500GB+, and 8GB of memory. I only have chrome and mail running when trying to use LR.

    This issue is really frustrating - I've sent crash reports every time!

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