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A
aphrodite-anastasia
Participating Frequently
October 29, 2017
Answered

Lightroom CC trial expired - can't return to my Lightroom 6 version!

  • October 29, 2017
  • 1 reply
  • 2345 views

I bought a hard copy of Lightroom 6, installed the program on my pc, and registered it as instructed. Then a misleading update to Lightroom Classic CC version (which was only a 7-days trial!) was initiated and now that it has been expired, I cannot return to the version 6, which I bought. I tried to follow the steps for reverting to 6, but there was no option for me to add my serial number because "no subscription was found"!! PLEASE HELP because this is utterly frustrating!

Correct answer dj_paige

I have the "Free subscription to CC" according to my account's Plans & Products.

Where can I find the other versions list?

Before the "update to trial Classic CC", I had already licensed my Lightroom 6 with the serial number that was provided on the Lightroom 6 CD. Can I re-install Lightroom 6 from the CD and re-enter the serial number? Will it be accepted? And, before doing that, should I unistall the Classic CC and Cloud app that is on my pc now?


aphrodite-anastasia  wrote

Before the "update to trial Classic CC", I had already licensed my Lightroom 6 with the serial number that was provided on the Lightroom 6 CD. Can I re-install Lightroom 6 from the CD and re-enter the serial number?

Yes, you should use your CD. Install LR 6. Apply your serial number.

You don't have to uninstall anything to make this work.

1 reply

dj_paige
dj_paige
Legend
October 29, 2017

Sign out of Lightroom. Then follow these instructions:

How to convert a Lightroom CC trial to Lightroom 6

A
aphrodite-anastasiaAuthor
Participating Frequently
October 29, 2017

I tried but there's no option for adding my serial number! It says that there's no subscription found!

Colin Holgate
Colin Holgate
Inspiring
October 29, 2017

There has been a name change, and you would install Lightroom CC 2015 from the Lightroom Classic/Other Versions list. You wouldn't install from the Lightroom CC list.

One thing to know, Adobe just reset the trial periods for all CC apps. You could install Adobe Lightroom Classic CC and get a fresh 7 days to figure out how to install the CC 2015 one.

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