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ddawg05
ddawg05
Participant
April 30, 2015
Answered

Lightroom CC won't import images

  • April 30, 2015
  • 64 replies
  • 116055 views

I just upgraded to lightroom CC from lightroom 5 and it won't import my images.  It shows a preview of them, but when I click import is says "importing images" but it never does and just sits like that.  Any ideas?  Thanks in advance.

    This topic has been closed for replies.
    Correct answer rpandita

    HI everyone,

    Sorry for the import issues with Lightroom, please check this thread and follow the instructions - Lightoom 6.3: After update I can't open any video files

    Regards

    Rohit

    64 replies

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    petehz
    petehz
    Participating Frequently
    May 5, 2015

    The solution for me appeared to be time.  I may have been too hasty and expected the images to be loaded for import too quickly.  I just left LR alone for a while and it seemed to do the trick.  Still seems to take much longer than LR5 though.

    G
    garyHun
    Participating Frequently
    May 2, 2015

    I can not be sure this specific action cured or solved my problem, however, everything started to work for me when I moved any *.AVI files out of the folders I was trying to import.

    That is all I did. Now things seem to be importing well (at least if they are photos in folders).

    Hope this helps someone.

      S
      stevermoore
      Known Participant
      November 20, 2015

      Yes removing the .MOV files off the card allowed me to import the images.  It appears that the thumbnail view of the images won't view the .MOV files.  Viewing them in full screen shows them up.  Tried inserting a card without .MOV files on and it all worked!!

        M
        marcehlers
        Participating Frequently
        November 20, 2015

        Just did it and still having the same problems: can’t import. This is irritating.

        De: stevermoore

        Responder para: <jive-1748123894-3kcdf-2-4vp6b@adobe-v7.hosted.jivesoftware.com>

        Data: sexta-feira, 20 de novembro de 2015 10:17

        Para: Marc

        Assunto: Lightroom CC won't import images

        Lightroom CC won't import images

        created by stevermoore in Photoshop Lightroom - View the full discussionYes removing the .MOV files off the card allowed me to import the images. It appears that the thumbnail view of the images won't view the .MOV files. Viewing them in full screen shows them up. Tried inserting a card without .MOV files on and it all worked!!

        If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8197427#8197427 and clicking ‘Correct’ below the answer

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        G
        garyHun
        Participating Frequently
        May 2, 2015

        I'm having exactly the same issues with importing files into Lightroom CC too.

        Originally I tried to import using the plugin from Aperture. The import stops after the first or second photo of each Aperture project.

        SO I then exported all ,y  original photos from Aperture into a folder. Then I tried importing that folder of photos and it gets stuck as described in the first post.

        MacOSX 10.9.5

        Sunil_Bhaskaran
        Sunil_Bhaskaran
        Inspiring
        April 30, 2015

        Hi,

        We have not seen this issue in Lightroom 6 or Lightroom CC.

        Could you please try again and post a screenshot of the same? Please provide details, such as your operating system (Mac / Windows.)

        Thanks,

        Sunil

        petehz
        petehz
        Participating Frequently
        April 30, 2015

        I'm having a similar issue when trying to import from an external source (mobile phone connected via USB).  LR recognises that the phone is there but crashes after a time when searching for the files.

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