Lightroom Classic 10 won't update to 12. CC says I'm up to date with ver 10?

Forum|Forum|2 years ago
August 17, 2023
3 replies
240 views

2020 MacBookPro with M1. I have the Lightroom/Photoshop subscription and use Lightroom Classic and itbis version 10.
I use auto updates and when I open CreativeCloud it says my Lightroom Classic is up to date with ver 10 but there is a version 12.
Why will it not let me update?

macOS

This topic has been closed for replies.

J

Jao vdL

Community Expert

This is typically resolved by logging out of creative cloud in the creative cloud app and rebooting the computer followed by logging back into creative cloud and checking for updates. It's pretty common for the creative cloud app to become confused and not show updates.

Rob_Cullen

Community Expert

Sorry for my double up question- my bad! (I Must be blind.)

Hoping your question gets bumped to get to an answer to the problem.

Unless you hear something better, have you tried un-installing apps and using the CC Cleaner Tool to clean your system before re-installing?

CLEANER TOOL LINK

Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .

M

michaels72646502Author

Participating Frequently

RESOLVED: Yes seems an old version of CC or apps was a problem. Uninstalled and ran Adobe cleaner and reinstalled CC now all apps update to latest version.
Thanks for your input.