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Participating Frequently
Oct 21, 2023 4:39 AM UTC
Answered

Lightroom Classic 12.4: Importing from iPhone 14 Pro with iOS 17.0.3 fails to show image previews

Each time I try to import photos from my iPhone 14 Pro with iOS 17.0.3 into my Lightroom Classic 12.4 library, the preview of the on-device images will show up as empty rectangles. Strangely enough, if I switch my import source to something else (e.g. a local directory), then back to my iPhone, more previews would show up. If I repeat this dance several more times, eventually most, if not all, of the previews would be visible.

 

This is clearly a bug. Lightroom Classic is able to read the previews, just not the first time.

 

 

[Moved from Bugs to Discussions by moderator. Lightroom Classic 13 has been released, so you can't file bug reports for an earlier version]

GoldingD
GoldingDCorrect answer
Legend
Oct 21, 2023 6:39 PM UTC

It looks like you are looking in Devices, what if you look in Files?

3 replies

Participant
Nov 27, 2024 5:46 PM UTC

I just posted in another thread, but basically it's some sort of bug. I am on Sequoia and M4 MBP. I cannot generate any previews or thumnails to newly imported photos at all. I made sure all the permissions are granted for Lightroom, still no go. Lightroom Classic 14.0.1 So frustrating.

 

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GoldingD
GoldingDCorrect answer
Legend
Oct 21, 2023 6:39 PM UTC

It looks like you are looking in Devices, what if you look in Files?

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drahardjaAuthor
Participating Frequently
Oct 30, 2023 6:53 AM UTC

The contents of the tethered iPhone doesn’t appear in Files.

 

If I select files, I can browse for files on my hard drive or other connected storage devices. Those previews look fine.

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