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Participant
September 30, 2023
Question

Lightroom Classic 12.5 ne s'ouvre pas.

  • September 30, 2023
  • 1 reply
  • 237 views

Lightroom Classic 12.5 en formule d'éssai ne s'ouvre pas sous mac os 12.6.9

 

[moved from bugs to discussions according to the community rules - Mod.]

This topic has been closed for replies.

1 reply

F. McLion
Community Expert
Community Expert
September 30, 2023

Please share more details on exactly what happens.

Also, check if that applies to you: https://helpx.adobe.com/lightroom-classic/kb/lightroom-error-catalog-cannot-be-opened-lrcat-lock.html

 

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
Participant
October 3, 2023

Translated Report (Full Report Below)
-------------------------------------

Process: Adobe Lightroom Classic [953]
Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier: com.adobe.LightroomClassicCC7
Version: 12.5 (12.5)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-10-03 17:09:14.3510 -0400
OS Version: macOS 12.7 (21G816)
Report Version: 12
Anonymous UUID: C531CBCF-1BE2-4603-37B7-D1DE9821A54A


Time Awake Since Boot: 840 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000003bb0
Exception Codes: 0x0000000000000001, 0x0000000000003bb0
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [953]

VM Region Info: 0x3bb0 is not in any region. Bytes before following region: 4486866000
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 10b706000-10ba12000 [ 3120K] r-x/r-x SM=COW ...troom Classic

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x7ff81af7a083 objc_retain + 19
1 AdobeCrashReporter 0x10bff0c62 AdobeCrashReporterInitialize + 9094
2 Adobe Lightroom Classic 0x10b798b12 main + 676
3 dyld 0x10bf2d52e start + 462

Thread 1:: Dispatch queue: com.apple.CFNetwork.LoaderQ
0 libsystem_platform.dylib 0x7ff81b0fa635 _platform_bzero$VARIANT$Haswell + 53
1 libsystem_malloc.dylib 0x7ff81af02dd0 small_malloc_should_clear + 1277
2 libsystem_malloc.dylib 0x7ff81af027fd szone_malloc_should_clear + 109
3 libsystem_malloc.dylib 0x7ff81af1db75 _malloc_zone_calloc + 60
4 libobjc.A.dylib 0x7ff81af8ff93 cache_t::allocateBuckets(unsigned int) + 29
5 libobjc.A.dylib 0x7ff81af901a3 cache_t::insert(objc_selector*, void (*)(), objc_object*) + 359
6 libobjc.A.dylib 0x7ff81af7b559 lookUpImpOrForward + 515
7 libobjc.A.dylib 0x7ff81af7ad9b _objc_msgSend_uncached + 75
8 CFNetwork 0x7ff81fcaef5b 0x7ff81fb8e000 + 1183579
9 CFNetwork 0x7ff81fbb3640 0x7ff81fb8e000 + 153152
10 CFNetwork 0x7ff81fbb2800 0x7ff81fb8e000 + 149504
11 CFNetwork 0x7ff81fc4fa8b 0x7ff81fb8e000 + 793227
12 CFNetwork 0x7ff81fbb193f 0x7ff81fb8e000 + 145727
13 CFNetwork 0x7ff81fbb183f 0x7ff81fb8e000 + 145471
14 CFNetwork 0x7ff81fbaebfc 0x7ff81fb8e000 + 134140
15 CFNetwork 0x7ff81fbaa6c4 0x7ff81fb8e000 + 116420
16 CFNetwork 0x7ff81fd2952b 0x7ff81fb8e000 + 1684779
17 CFNetwork 0x7ff81fc29489 0x7ff81fb8e000 + 636041
18 libdispatch.dylib 0x7ff81af2e0cc _dispatch_call_block_and_release + 12
19 libdispatch.dylib 0x7ff81af2f317 _dispatch_client_callout + 8
20 libdispatch.dylib 0x7ff81af35317 _dispatch_lane_serial_drain + 672
21 libdispatch.dylib 0x7ff81af35e30 _dispatch_lane_invoke + 417
22 libdispatch.dylib 0x7ff81af370f6 _dispatch_workloop_invoke + 1987
23 libdispatch.dylib 0x7ff81af3feee _dispatch_workloop_worker_thread + 753
24 libsystem_pthread.dylib 0x7ff81b0e3fd0 _pthread_wqthread + 326
25 libsystem_pthread.dylib 0x7ff81b0e2f57 start_wqthread + 15

Thread 2:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x7ff81b0aa9a6 semaphore_wait_trap + 10
1 libdispatch.dylib 0x7ff81af2f7ce _dispatch_sema4_wait + 16
2 libdispatch.dylib 0x7ff81af2fc9d _dispatch_semaphore_wait_slow + 98
3 CFNetwork 0x7ff81fcaac85 CFURLConnectionSendSynchronousRequest + 407
4 CFNetwork 0x7ff81fcd6ea2 0x7ff81fb8e000 + 1347234
5 AdobeCrashReporter 0x10bff2d5e FetchPVBLevelPreferences() + 1305
6 libdispatch.dylib 0x7ff81af2e0cc _dispatch_call_block_and_release + 12
7 libdispatch.dylib 0x7ff81af2f317 _dispatch_client_callout + 8
8 libdispatch.dylib 0x7ff81af319fc _dispatch_queue_override_invoke + 787
9 libdispatch.dylib 0x7ff81af3eac2 _dispatch_root_queue_drain + 343
10 libdispatch.dylib 0x7ff81af3f25c _dispatch_worker_thread2 + 160
11 libsystem_pthread.dylib 0x7ff81b0e3f8a _pthread_wqthread + 256
12 libsystem_pthread.dylib 0x7ff81b0e2f57 start_wqthread + 15

Thread 3:: Dispatch queue: com.apple.cfnetwork.altservicesstorage
0 libobjc.A.dylib 0x7ff81af7a251 objc_msgSend + 81
1 CFNetwork 0x7ff81fcae886 0x7ff81fb8e000 + 1181830
2 libdispatch.dylib 0x7ff81af3c3c0 _dispatch_block_async_invoke2 + 83
3 libdispatch.dylib 0x7ff81af2f317 _dispatch_client_callout + 8
4 libdispatch.dylib 0x7ff81af35317 _dispatch_lane_serial_drain + 672
5 libdispatch.dylib 0x7ff81af35dfd _dispatch_lane_invoke + 366
6 libdispatch.dylib 0x7ff81af3feee _dispatch_workloop_worker_thread + 753
7 libsystem_pthread.dylib 0x7ff81b0e3fd0 _pthread_wqthread + 326
8 libsystem_pthread.dylib 0x7ff81b0e2f57 start_wqthread + 15

Thread 4:
0 libsystem_pthread.dylib 0x7ff81b0e2f48 start_wqthread + 0


Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000003bb0 rcx: 0x0000600000951ea0 rdx: 0x0000600000951e01
rdi: 0x0000000000003bb0 rsi: 0x0000600000952120 rbp: 0x00007ff7b47f9940 rsp: 0x00007ff7b47f9808
r8: 0x0000000000000001 r9: 0xfffeffffffffffff r10: 0x00007ff85c6a18b0 r11: 0x00007ff6a87460b3
r12: 0x00007ff83550d342 r13: 0x000000010c0c7f68 r14: 0x000000010c0c7f68 r15: 0x1e0378d00d245ceb
rip: 0x00007ff81af7a083 rfl: 0x0000000000010246 cr2: 0x0000000000003bb0

Logical CPU: 0
Error Code: 0x00000004 (no mapping for user data read)
Trap Number: 14

Thread 0 instruction stream:
5d e9 1e a5 00 00 31 c0-48 83 c4 08 5b 41 5e 41 ].....1.H...[A^A
5f 5d c3 49 8b 46 20 4c-21 f8 48 8b 48 08 48 89 _].I.F L!.H.H.H.
c8 48 83 e0 fe f6 c1 01-75 1e 8b 40 08 83 c0 07 .H......u..@....
83 e0 f8 48 01 f0 48 83-f8 11 be 10 00 00 00 48 ...H..H........H
0f 43 f0 e9 68 ff ff ff-48 8b 00 eb dd 48 85 ff .C..h...H....H..
0f 84 83 00 00 00 89 f8-83 e0 01 48 85 c0 75 79 ...........H..uy
[48]8b 07 48 b9 f8 ff ff-ff ff 7f 00 00 48 21 c1 H..H.........H!. <==
48 8b 51 20 f6 c2 04 74-38 a8 01 74 56 48 b9 00 H.Q ...t8..tVH..
00 00 00 00 00 00 01 48-89 c2 48 c1 ea 37 74 49 .......H..H..7tI
48 89 c2 48 01 ca 72 12-f0 48 0f b1 17 74 3a a8 H..H..r..H...t:.
01 75 e4 31 f6 e9 9d 00-02 00 31 f6 e9 0c af 00 .u.1......1.....
00 66 83 79 1c 00 79 0e-83 e2 02 48 85 d2 74 06 .f.y..y....H..t.

Binary Images:
0x7ff81af73000 - 0x7ff81afadfff libobjc.A.dylib (*) <b36a2b52-68a9-3e44-b927-71c24be1272f> /usr/lib/libobjc.A.dylib
0x10bfe0000 - 0x10c0c3fff com.adobe.AdobeCrashReporter (12.3) <5361c5c2-3b49-3b66-81e5-ac639f1738ef> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x10b706000 - 0x10ba11fff com.adobe.LightroomClassicCC7 (12.5) <5a541b73-3766-3888-936d-701fba65eab8> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
0x10bf28000 - 0x10bf93fff dyld (*) <65540238-1367-3f2e-978b-3278e73c124b> /usr/lib/dyld
0x7ff81b0f9000 - 0x7ff81b102fff libsystem_platform.dylib (*) <92c1278d-2673-3513-8239-3da30ea67648> /usr/lib/system/libsystem_platform.dylib
0x7ff81af00000 - 0x7ff81af2bfff libsystem_malloc.dylib (*) <2ea05464-fac2-32fe-8e03-94252869554d> /usr/lib/system/libsystem_malloc.dylib
0x7ff81fb8e000 - 0x7ff82001bfff com.apple.CFNetwork (1335.0.3.4) <ce2b5521-0b09-3b30-8d9a-34400a539993> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7ff81af2c000 - 0x7ff81af72fff libdispatch.dylib (*) <85c90f84-c537-3cc6-b795-a066e050ffe3> /usr/lib/system/libdispatch.dylib
0x7ff81b0e1000 - 0x7ff81b0ecfff libsystem_pthread.dylib (*) <e097f78f-fcfb-30f3-9164-dbc9709ba134> /usr/lib/system/libsystem_pthread.dylib
0x7ff81b0a9000 - 0x7ff81b0e0fff libsystem_kernel.dylib (*) <8f99c504-ce6e-35c8-a894-d609287b7c73> /usr/lib/system/libsystem_kernel.dylib
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.1G resident=0K(0%) swapped_out_or_unallocated=1.1G(100%)
Writable regions: Total=559.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=559.1M(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
ColorSync 140K 21
Kernel Alloc Once 8K 1
MALLOC 164.4M 19
MALLOC guard page 16K 4
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
SQLite page cache 128K 2
STACK GUARD 56.0M 5
Stack 10.0M 5
VM_ALLOCATE 16K 4
__CTF 756 1
__DATA 29.3M 471
__DATA_CONST 28.5M 302
__DATA_DIRTY 1537K 195
__FONT_DATA 4K 1
__LINKEDIT 648.4M 15
__OBJC_RO 82.9M 1
__OBJC_RW 3200K 2
__TEXT 515.7M 488
__UNICODE 592K 1
dyld private memory 1024K 1
mapped file 37.5M 7
shared memory 768K 14
=========== ======= =======
TOTAL 1.9G 1562
TOTAL, minus reserved VM space 1.5G 1562

 

-----------
Full Report
-----------

{"app_name":"Adobe Lightroom Classic","timestamp":"2023-10-03 17:09:20.00 -0400","app_version":"12.5","slice_uuid":"5a541b73-3766-3888-936d-701fba65eab8","build_version":"12.5","platform":1,"bundleID":"com.adobe.LightroomClassicCC7","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.7 (21G816)","incident_id":"EDC8B55A-29A6-402C-8BBA-56AAF7C2F4ED","name":"Adobe Lightroom Classic"}
{
"uptime" : 840,
"procLaunch" : "2023-10-03 17:09:13.1728 -0400",
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "Macmini7,1",
"procStartAbsTime" : 840200744156,
"coalitionID" : 961,
"osVersion" : {
"train" : "macOS 12.7",
"build" : "21G816",
"releaseType" : "User"
},
"captureTime" : "2023-10-03 17:09:14.3510 -0400",
"incident" : "EDC8B55A-29A6-402C-8BBA-56AAF7C2F4ED",
"bug_type" : "309",
"pid" : 953,
"procExitAbsTime" : 841363666357,
"cpuType" : "X86-64",
"procName" : "Adobe Lightroom Classic",
"procPath" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/MacOS\/Adobe Lightroom Classic",
"bundleInfo" : {"CFBundleShortVersionString":"12.5","CFBundleVersion":"12.5","CFBundleIdentifier":"com.adobe.LightroomClassicCC7"},
"storeInfo" : {"deviceIdentifierForVendor":"6CE9E8A2-D0AF-5D74-983A-872C264F440F","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.adobe.LightroomClassicCC7",
"crashReporterKey" : "C531CBCF-1BE2-4603-37B7-D1DE9821A54A",
"sip" : "enabled",
"vmRegionInfo" : "0x3bb0 is not in any region. Bytes before following region: 4486866000\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 10b706000-10ba12000 [ 3120K] r-x\/r-x SM=COW ...troom Classic",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000001, 0x0000000000003bb0","rawCodes":[1,15280],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000003bb0"},
"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":953},
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"faultingThread" : 0,
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Model: Macmini7,1, BootROM 478.0.0.0.0, 2 processors, Dual-Core Intel Core i5, 2,6 GHz, 16 GB, SMC 2.24f32
Graphics: Intel Iris, Intel Iris, Built-In
Display: E2411, 1920 x 1080 (1080p FHD - Full High Definition), Main, MirrorOff, Online
Display: Acer G205HV, 1600 x 900, MirrorOff, Online
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x4544464232333241314D412D47442D460000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x4544464232333241314D412D47442D460000
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x13B), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.4)
AirPort:
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0
Serial ATA Device: SPCC Solid State Disk, 2 TB
USB Device: USB30Bus
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: Depstech webcam
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
FireWire Device: SAFFIRE_PRO_40, Focusrite, 400mbit_speed
Thunderbolt Bus: Mac mini, Apple Inc., 26.1
Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 1, 5.6