Lightroom Classic 13.3 freezes up after I try and close it on my MacBook Pro

Question

I was aware of the GPU issue on the Mac, so I disabled it. The real issue started when I was rearranging my keywords. Then, the keywords themselves disappeared. After that, I could not close the program, and it would freeze up. Support tried to help, but it never fixed the issue. I have tried going back a couple of versions. Right now, I'm at 13.2, and the same thing just freezes up after I load some photos and try and quit.
Maybe I need to get rid of everything related to Adobe and clear everything off my Mac? Should I start over? I have sent in many crash reports now, so hopefully, there is a record. Please help.
 
[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for a problem with software.]

Sameer K · Answer

Hey, @Gaardman. Welcome to the Lightroom Community. I'll help you figure this out. Before troubleshooting, please update Lightroom Classic to the latest version (v13.4) via the Creative Cloud desktop app.

Where do you keep your Lightroom catalog & the original images?

Try these steps:

Press the OPT (/Windows/macOS) when launching Lightroom Classic.
Choose the option to create a new catalog and create a new one on the internal drive.

If it launches & closes normally, In the new catalog, head to File > Import from Another Catalog.

Proceed with merging the old catalog into the newly made, internal storage-based catalog.

For more help via video-based steps, check here. See Merging individual catalogs into a master catalog.

Let me know if this helps.
Sameer K

(Use '@mention' to tag me when you reply)

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