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Adrian3458
Participating Frequently
September 11, 2024
Question

Lightroom Classic 13.5 and 13.5.1 Instability issue resolved - I hope

  • September 11, 2024
  • 4 replies
  • 1455 views

I began having stability issues with LRc 13.5 and more with 13.5.1

My motherboard is an ASUS ProArt B660 creator-D4 and I run an Intel i5-13600K processor plus an ASUS ProArt GeForce RTX 4060 Ti OC edition 16GB GDDR6 (which has an NVIDIA RTX 4060 Ti).

 

After updating BIOS from ASUS and latest creative driver from NVIDIA I still had issues.

 

I ran the Intel Processor Diagnostic Tool 64bit and it returned a fail at the 'Prime number' test.

Don't ask me what it all means but the solution they suggest is resetting the BIOS to the default settings. The BIOS on my PC during me building it based on advice was to enable XMP and Intel driven performance enhancments. (XMP meant my 4 x 16GB DDR4 RAM would run at the 3600MHz rating instead of the BIOS default of 2133 MHz)

 

After restoring the BIOS to factory defaults and keeping the RAM at the default 2133 MHz my system appears stable and I haven't suffered from a LRc induced freeze or windows blue screen. 

 

I only had stibility issues with LRc. No other programs had instability.

 

Maybe this information helps someone else who had become totally frustrated like me.

 

Lightroom Classic version: 13.5.1 [ 202408271704-d15d09cd ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Home Premium Edition
Version: 11.0.22631
Application architecture: x64
System architecture: x64
Logical processor count: 20
Processor speed: 3.4GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Power Source: Plugged In
Built-in memory: 65277.2 MB
Dedicated GPU memory used by Lightroom: 831.8MB / 16109.0MB (5%)
Real memory available to Lightroom: 65277.2 MB
Real memory used by Lightroom: 5316.1 MB (8.1%)
Virtual memory used by Lightroom: 7092.1 MB
GDI objects count: 819
USER objects count: 2488
Process handles count: 2755
Memory cache size: 298.4MB
Internal Camera Raw version: 16.5 [ 1954 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 61MB / 32638MB (0%)
Camera Raw real memory: -20MB / 65277MB (0%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
m:298.4MB, n:0.0MB

U-main: 77.0MB

System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 2560 pixels
Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 4060 Ti (32.0.15.6081)
Init State: GPU for Export supported by default
User Preference: Auto
Enable HDR in Library: OFF

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

This topic has been closed for replies.

4 replies

GoldingD
GoldingD
Legend
September 12, 2024
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: ?????

One bit of info you did not share, the Library Path. If that points to any sort of cloud share, sync, or location, that can be an issue. So I am wondering about that?

 

A
Adrian3458Author
Participating Frequently
September 13, 2024

I'm quite simple in my LRc operation and don't have any sync to the cloud or other types of sync.

Lightroom operates on a SSD and photos are stored on a hard disk drive and backed up to another hard disk drive regularly and the catalogue and catalogue back-up are on the two different drives.

This made it easy for me to know that any sync isn't an issue for my system.

GoldingD
GoldingD
Legend
September 12, 2024
ASUS ProArt GeForce RTX 4060 Ti OC edition

I am not familiar how that GPU OC comes to play. And not familiar if the GPU comes by default OC, or you need to alter the settings, or if a application is involved.

 

If the OC is all handled withing the GPU settings, then probably not the issue. If say it is OC via MSI Afterburner or similar, perhaps an issue. One would have to experiment. LrC can be a bit temperamental when OC is involved.

 

A
Adrian3458Author
Participating Frequently
September 13, 2024

I just installed it and used it straight out of the box. 2685 MHz (OC mode)/ 2655 MHz (Default mode)

To use the OC mode you install the ASUS GPU Tweak III software and within the software you can select to turn on the OC mode. (+30MHz) I don't need to use the OC function and have rechecked and it is set for default mode of 2655 MHz.

GoldingD
GoldingD
Legend
September 12, 2024
After updating BIOS from ASUS and latest creative driver from NVIDIA I still had issues.

As you were updating that BIOS, did you perhaps take a look at the other drivers at the support page. Specifically the Chipset driver. That one gave me issues on a ASUS ProArt Z790-CREATOR WIFI MB.

 

    A
    Adrian3458Author
    Participating Frequently
    September 13, 2024

    No. I didn't check the chipset driver. I will leave my system alone for now. It is working and stable

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    September 11, 2024

    You didn't mention an important point: If a NVidia graphic card is buildin your machine you have to install the recent "Studio version" of the graphic device driver and not the "Game Ready" version.

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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