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Stefano Germi
Participant
August 18, 2024
Answered

Lightroom Classic 13.5 automatic Mask doesn't work properly

  • August 18, 2024
  • 2 replies
  • 635 views

I just update lightroom classic with 13.5 on my mac m2pro and sonoma 14.6.1

and I was working at a photo and I should do an automatic mask all kind(subject, background or radial or linear mask) the image disappear and the screen become black or white. I m never have this kind of problem on this section on developing tool, happen after the 13.5 update.

I attached a radial mask image.

Thanks

Stefano Germi

Italy

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for any problem with software!]

    Correct answer GoldingD

    A few issue to bring up with your screenshots

     

    1. Please expand that Mask Panel, as to show more information:

     

     and

     

    resulting in:

     You may want to keep it this way.

     

    2. Take a new screenshot, this time click on the Overlay Options (3 dots)

     

    and share a screenshot like this:

     

    Although, probably a complete screen:

     

    2 replies

    GoldingD
    GoldingDCorrect answer
    Legend
    August 18, 2024

    A few issue to bring up with your screenshots

     

    1. Please expand that Mask Panel, as to show more information:

     

     and

     

    resulting in:

     You may want to keep it this way.

     

    2. Take a new screenshot, this time click on the Overlay Options (3 dots)

     

    and share a screenshot like this:

     

    Although, probably a complete screen:

     

      JohanElzenga
      Community Expert
      JohanElzengaCommunity Expert
      Community Expert
      August 18, 2024

      Please post a proper screenshot, not a blurry photo of the screen. Embed images in your message using this button , do not attach them. Also give us the hardware specifications of your computer and the version of MacOS you are using.

       

      -- Johan W. Elzenga
      S
      Stefano GermiAuthor
      Participant
      August 18, 2024

      I did the images, the first is the normal screen with a photo, the first is asking to mak the background and all the image became white and not possible to see the image in background, the third image is asking to mask in linear and also here the image is disapper. I always used and never done this problem.

      My Mac is a mac mini with M2 pro 32gb of ram and the version of Mac os is Sonoma 14.6.1 the latest.

      Thanks

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