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Known Participant
September 2, 2024
Question

Lightroom Classic 13.5 drag and drop stops working

  • September 2, 2024
  • 2 replies
  • 929 views

In LC 13.5, I am dragging multiple files into Collections.  After dragging for a while (hundreds of photos), I can't drag photos anymore.  Everything else works fine but dragging photos stops working.  Any idea?

 

Thanks!

2 replies

Participating Frequently
April 28, 2025

And this is still happening with the very latest build of Lightroom Classic 14.3.  The problem seems to have gotten worse if anything.  I have taken off various other applications that work on top of Windows, Directory Opus, Media Monkey and none of them produce a demonstrable improvement.  
Is this something that the developers are aware of, care about.  I do sometimes wonder why I'm paying £60/m for these programs.

johnrellis
Genius
September 2, 2024

First troubleshooting steps:

 

1. Make sure that you are dragging from the center of the thumbnails, not from the grey borders around them. It's a long-time design misfeature that still trips me up about once a year.

 

2. Restart your computer.

 

3. Are you trying to drag into a smart collection or a collection set (a folder of collections)?  You can only drag into regular collections and folders, not smart collections or collection sets.

 

4. If none of this helps, try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/


LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

 

 

h4nc0Author
Known Participant
September 3, 2024

Hello

1. Yes I am dragging from the center.  Dragging completely stops working when this happens.

2. Restarting Lightroom Classic fixes it but happens again after drag and dropping a lot of files again.  This is completely "reproducible."

3. I am dragging into Collections.  Like I said, it works then stops working.  

4. I will try this.

 

Thanks.

Participant
December 3, 2024

Hi

 

I'm having excatly the same issue. Did you already found a solution?

If not, what hardware do you use (just to compare, in case it is related to a specific componend)? Do you use an external drive (for the catalog as storage location)?