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Participant
August 17, 2026
Question

Lightroom Classic 13-5 not able to import

  • August 17, 2026
  • 4 replies
  • 15 views

I am unable to import photos into Lightroom Classic suddenly this morning. Wh

en I attempt to import new photos, either from an SD card or my hard drive, it displays them as if it is going to import them, but then nothing happens, and the import photos and videos button becomes grayed out. If I close and reopen Lightroom Classic, the button seems to be active, but than again nothing happens after I click it, and then it becomes grayed out again.

4 replies

dj_paige
Legend
August 17, 2026

Can you show us a screen capture of the Import dialog box?

kglad
Community Expert
Community Expert
August 17, 2026

post this in the lrc forum, https://community.adobe.com/lightroom-classic-672

 

p.s. change your title to avoid a duplicate message problem.

Participant
August 17, 2026

sorry, I am running 15.5 version

Participant
August 17, 2026

I have, by the way, uninstalled and reinstalled the program.