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realbutsch
Participating Frequently
October 24, 2023
Question

Lightroom Classic 13 + Camera Raw has not been recognizing faces for months, it only shows red boxe

  • October 24, 2023
  • 2 replies
  • 279 views

Since 10 months mein Lightroom Classic 13 and Camera Raw has not been recognizing faces any more.

People are only detected as red boxes. At the beginning of the year, this function worked without any issues, and I've been hoping that an update would fix the problem. However, there has been no improvement. I just remembered that I changed my graphics card to a model with more memory at the beginning of the year. It's possible that it hasn't been working since then. My graphics card has the latest drivers, and it's the following model: AMD Radeon RX 6600 8GB. Does anyone have any ideas on how to get the face recognition working again?

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    2 replies

    GoldingD
    GoldingD
    Legend
    October 24, 2023
    Informationen zum Grafikprozessor:
DirectX: AMD Radeon RX 6600 (31.0.12027.9001)
Anfangsstatus: GPU zum Exportieren wird standardmäßig unterstützt
Benutzerpräferenz: Automatisch

    So WIndows Driver Store driver v 31.0.12027.9001

    I think that over at AMD they are showing Windows Driver Store Version 31.0.22017.3004

    You may want to check your GPU driver version. GPU drivers out of date can cause all sorts of LrC issues.

    R
    realbutschAuthor
    Participating Frequently
    October 25, 2023

    Hi,

    now it works.

    The resolutions was:

    I always update the driver with the windows update, that don'tworks.

    Now i install directly the driver and software package from the AMD-Site:

    Auto-Detect and Install

     

    Now, Lightroomo and Photoshop works fine.

    Thanks.

      GoldingD
      GoldingD
      Legend
      October 25, 2023

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      GoldingD
      GoldingD
      Legend
      October 24, 2023

      Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

      R
      realbutschAuthor
      Participating Frequently
      October 24, 2023

      Hi, here my systeminformations:

      Lightroom Classic-Version: 13.0.1 [ 202310121438-d2af310c ]
      Lizenz: Creative Cloud
      Spracheinstellung: de
      Betriebssystem: Windows 10 - Business Edition
      Version: 10.0.19045
      Anwendungsarchitektur: x64
      Systemarchitektur: x64
      Anzahl logischer Prozessoren: 8
      Prozessorgeschwindigkeit: 4,2GHz
      SQLite-Version: 3.36.0
      CPU-Auslastung: 2,0%
      Integrierter Speicher: 32721,2 MB
      Dedizierter GPU-Speicher, der von Lightroom verwendet wird: 2178,1MB / 8147,2MB (26%)
      Für Lightroom verfügbarer phys. Speicher: 32721,2 MB
      Von Lightroom verwendeter phys. Speicher: 3385,6 MB (10,3%)
      Von Lightroom verwendeter virtueller Speicher: 6150,6 MB
      Anzahl GDI-Objekte: 1089
      Anzahl BENUTZER-Objekte: 3674
      Anzahl Prozess-Handles: 3791
      Cache-Speichergröße: 247,3MB
      Interne Camera Raw-Version: 16.0 [ 1677 ]
      Maximale Anzahl Threads, die Camera Raw verwendet: 5
      Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2
      Virtueller Speicher in Camera Raw: 1059MB / 16360MB (6%)
      Physischer Speicher in Camera Raw: 1541MB / 32721MB (4%)
      DPI-Einstellung des Systems: 96 DPI
      Desktop-Komposition aktiviert: Ja
      Standardvorschaugröße: 1920 Pixel
      Monitore/Anzeigegeräte: 1) 1920x1200, 2) 1920x1080
      Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Nein, Tastatur: Nein

      Informationen zum Grafikprozessor:
      DirectX: AMD Radeon RX 6600 (31.0.12027.9001)
      Anfangsstatus: GPU zum Exportieren wird standardmäßig unterstützt
      Benutzerpräferenz: Automatisch

      Anwendungsordner: C:\Program Files\Adobe\Adobe Lightroom Classic
      Bibliothekspfad: C:\Users\Pacek\Pictures\Lightroom\Lightroom Catalog-2-2-v13.lrcat
      Einstellungen-Ordner: C:\Users\Pacek\AppData\Roaming\Adobe\Lightroom

      Installierte Zusatzmodule:
      1) Flickr
      2) HDR Efex Pro 2
      3) Luminar 4
      4) Luminar AI
      5) Nikon Tether-Zusatzmodul

       

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