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MontoyaCat
MontoyaCat
Known Participant
October 31, 2024
質問

Lightroom Classic 14.0.1 Crashes when I try to open videos

  • October 31, 2024
  • 返信数 2.
  • 2909 ビュー

Lightroom Classic 14.0.1 crashes when I try to open videos. This was not previously an issue. Upgraded my Mac to Sequoia 15.1 to see if it would help, but still having the same problem.

    返信数 2

    M
    mariab60897220
    Participant
    October 1, 2025

    Hi - has anyone found a fix yet?

     

    I'm having the exact same issue, version 14.4. I cannot view any videos; if I try, Lightroom crashes. I've not found a fix. Something happened with the version 14 rollout. I've submitted numerous reports. Adobe must be getting a ton of reports on this issue. I'm surprised there isn't a fix for this yet.

    MontoyaCat
    MontoyaCat作成者
    Known Participant
    October 1, 2025

    Unfortunately, despite spending a substantial amount of time on the issue the only way I was ever able to resolve the issue was to buy a new computer with more memory. To my knowledge Adobe has never proveded a workable fix, but I would love to be proved wrong! Good Luck!

    M
    mariab60897220
    Participant
    October 1, 2025

    Sigh. That's what I was afraid of, that it's a memory issue. Strange that it wasn't an issue with earlier versions of Lightroom. Thanks.

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    October 31, 2024

    We’ve reviewed the email address you use with this forum and find no crash reports in our system.

     

    Did you see a crash dialog?

    Do you use a different email address when filling out the crash report?

    Was the crash dialog Adobe’s? Apple’s?

     

     

    Rikk Flohr: Adobe Photography Org
    MontoyaCat
    MontoyaCat作成者
    Known Participant
    October 31, 2024
    Screenshot_2024-10-31_at_11-19-42 AM.png
    G
    GR7359
    Participant
    December 10, 2024

    Lightroom Classic se ferme quand je lance n'importe quelle vidéo .mov depuis mon disque externe "Samsung T7". Cela fonctionne en revanche lorsque ces mêms vidéos sont copiées sur mon dique interne et lancées depuis Lightroom Classic. J'ai mis à jour le pilote de mon disque externe, ma version de MAC OS et ma version de Lightroom Classic.

     

    [Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

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