Skip to main content
MontoyaCat
MontoyaCat
Known Participant
Oct 31, 2024 3:59 PM UTC
Question

Lightroom Classic 14.0.1 Crashes when I try to open videos

Lightroom Classic 14.0.1 crashes when I try to open videos. This was not previously an issue. Upgraded my Mac to Sequoia 15.1 to see if it would help, but still having the same problem.

    18 replies

    mariab60897220
    Participant
    Oct 1, 2025 1:42 AM UTC

    Hi - has anyone found a fix yet?

     

    I'm having the exact same issue, version 14.4. I cannot view any videos; if I try, Lightroom crashes. I've not found a fix. Something happened with the version 14 rollout. I've submitted numerous reports. Adobe must be getting a ton of reports on this issue. I'm surprised there isn't a fix for this yet.

    Translate
    MontoyaCat
    MontoyaCatAuthor
    Known Participant
    Oct 1, 2025 3:52 PM UTC

    Unfortunately, despite spending a substantial amount of time on the issue the only way I was ever able to resolve the issue was to buy a new computer with more memory. To my knowledge Adobe has never proveded a workable fix, but I would love to be proved wrong! Good Luck!

    Translate
    mariab60897220
    Participant
    Oct 1, 2025 4:12 PM UTC

    Sigh. That's what I was afraid of, that it's a memory issue. Strange that it wasn't an issue with earlier versions of Lightroom. Thanks.

    Translate
    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    Oct 31, 2024 4:04 PM UTC

    We’ve reviewed the email address you use with this forum and find no crash reports in our system.

     

    Did you see a crash dialog?

    Do you use a different email address when filling out the crash report?

    Was the crash dialog Adobe’s? Apple’s?

     

     

    Translate
    Rikk Flohr: Adobe Photography Org
    MontoyaCat
    MontoyaCatAuthor
    Known Participant
    Oct 31, 2024 4:22 PM UTC
    Screenshot_2024-10-31_at_11-19-42 AM.png
    Translate
    GR7359
    Participant
    Dec 10, 2024 11:09 PM UTC

    Lightroom Classic se ferme quand je lance n'importe quelle vidéo .mov depuis mon disque externe "Samsung T7". Cela fonctionne en revanche lorsque ces mêms vidéos sont copiées sur mon dique interne et lancées depuis Lightroom Classic. J'ai mis à jour le pilote de mon disque externe, ma version de MAC OS et ma version de Lightroom Classic.

     

    [Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices