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Participant
Jan 20, 2025 11:22 AM UTC
Question

Lightroom Classic 14.1.1 keeps crashing

I have been using Lightroom Classic for many years without problems. This latest version 14.1.1 works OK for a while and then crashes. Is anyone else having this problem? 

Does anyone have a fix?

5 replies

Participant
Jan 27, 2025 5:09 PM UTC

Thank you for your responses. I searched on line and found suggestions to turn off "Use Graphics Processor" under the Preferences menu. I did so and rebooted my computer and Lightroom, and fingers crossed, the issue has not occured since. Not sure if there is any connection or not. 

However I have just looked at my Preferences again and, "Use Graphics Processor" is now set to "Auto" !! and Lightroom is working fine. So I will leave it alone.   Thanks again.

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Rikk Flohr-Retired
Adobe Employee
Jan 20, 2025 1:20 PM UTC

We’ve reviewed the email address you use with this forum and found no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s?

 

 

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Rikk Flohr: Adobe Photography Org
dj_paige
Legend
Jan 20, 2025 1:16 PM UTC

Please be specific. Is there a particular action that seems to precede the crash? Or does it seem to be completely random?

 

Please provide the information from Help->System Info, down to the GPU information, we don't want and won't need and absolutely hate anything after that.

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Ged_Traynor
Community Expert
Community Expert
Jan 20, 2025 11:28 AM UTC

@t.n34728359 this is the Photoshop forum, try the Lightroom Classic forum instead

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jane-e
Community Expert
Community Expert
Jan 20, 2025 12:53 PM UTC

@t.n34728359 

 

I've moved your post from Photoshop to the LRC forum.

 

Jane

 

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