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Lightroom Classic 14.1.1 on Macos crash after some seconds.

Forum|Forum|1 year ago
January 26, 2025
2 replies
4218 views

Since some days, my Lightroom classic 14.1.1 run on latest MACOS version (15.2) on M2 max crash after some seconds after launch even without doing anything.

I tried to stop synchro and face recognition without improvement.

I tried to downgrade to 14.1 with worked fine without improvement.
Now back to 14.1.1 and same problem.

Send reports to Adobe each time.

Any clue ?
Regards

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

macOS

Correct answer Rikk Flohr_Photography

I have created a new empty catalog and Lightroom stays stable.
Seem something is going wrong with my curent catalog.
How can I run a integrity check without starting lightroom as he don't run long enought to end the job correctly ?

If you suspect your catalog, you have two options:

1. Restore from a recent backup or

2. Contact Adobe Customer Care and have them perform a repair of your catalog.

Contact Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chatbot.

F

flemmingt

Participant

I had the same issue.
I solved it by going to File -> Optimize Catalog and run the optimization.

HendrickxGAuthor

Known Participant

I tried without any succes.
But thanks for your advice.
On top of that as backuping is optimizing the catalog, restarting from a backup should solve the problem.

Regards

Rikk Flohr_Photography

We’ve reviewed the email address you use with this forum and found no crash reports in our system.

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Apple’s?

Rikk Flohr: Adobe Photography Org

HendrickxGAuthor

Known Participant

Thanks for you reply.
I have the same adress and I ask to send the report Automaticaly.
Here is the Apple one :

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Adobe Lightroom Classic [12763]
Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier: com.adobe.LightroomClassicCC7
Version: 14.1.1 (14.1.1)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2025-01-27 17:42:50.5362 +0100
OS Version: macOS 15.2 (24C101)
Report Version: 12
Anonymous UUID: 1DC7DEBB-41F5-8959-BA93-39391B0F22B1

Sleep/Wake UUID: 7962540C-DE7E-4414-B874-E1ACA0A4E260

Time Awake Since Boot: 58000 seconds
Time Since Wake: 105 seconds

System Integrity Protection: enabled

Crashed Thread: 74 Worker Thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 6 Abort trap: 6
Terminating Process: Adobe Lightroom Classic [12763]

Application Specific Information:
abort() called

<moderator>
We’ve removed your pasted Crash Report from this post. Crash reports are of little use in a vacuum. It is far more important to submit the Crash Report with your email attached so it can be reviewed in full by the engineering staff. Additionally, posting this much text into a forum post breaks several forum features, including translation. Lastly, Community Experts are not likely to scroll dozens of pages to review the information here. If you feel you must post a report in addition to submitting it via the dialog, please use an attachment instead.   Thank you for your understanding.

HendrickxGAuthor

Known Participant

I also see that some picture of the last sync with my online folders are damaged.
Regards

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