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garyHun
Participating Frequently
December 15, 2024
Question

Lightroom classic 14.1 does not start windows 11

  • December 15, 2024
  • 2 replies
  • 829 views

Latest windows Version 10.0.26100 Build 26100

Updated today to lightroomj classic 14.1, photoshop 26.1 and Bridge 15.0.1

Photoshop and bridge atart and seem to work fine

lightroom classic does NOT start no matter which icon I use that say OPEN.

No joy at all, trie drestarting windpows etc etc no luck

Can I go back to previous version which was really enough for me?

 

This topic has been closed for replies.

2 replies

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
December 15, 2024

In a first step you should  try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

If this doesn't help switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the link below.

Troubleshoot GPU issues | Lightroom Classic (adobe.com)

 

If it's help see here Troubleshoot GPU issues | Lightroom Classic (adobe.com) and check the different steps.

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
G
garyHunAuthor
Participating Frequently
December 16, 2024

thank you,

I shall try the suggestions as soon as I can.

I discovered I could start the program provided I created a new, empty catalogue.

When I try to open an existing catalogie, the program gui disappears but the program is still open, though task manager shows it is using zero % CPU, zero % memory and zero % GPU.

Is this actually updating the catalogue and I should leave it for a day or two?

I remember the previous big update required a lot of time for exiting catalogie to update, but I do nto recall the gui vanishing like this.

 

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
December 16, 2024
quote

...

I remember the previous big update required a lot of time for exiting catalogie to update, but I do nto recall the gui vanishing like this.

 


By @garyHun

 

It depends on the size of the catalog, but it doesn't takes days until finishing. 

My catalog has a size of approx. 650MB and contains around 70 000 images. The update took only a few minutes.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
DdeGannes
Community Expert
DdeGannesCommunity Expert
Community Expert
December 15, 2024

Which version were you using prior to the upgrade?

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
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