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J
Jflemay
Inspiring
April 20, 2025
Question

Lightroom Classic 14.2 freezes for 30 seconds after startup (Mac OS Sequoia 15.3, Intel Mac)

  • April 20, 2025
  • 1 reply
  • 389 views

Greetings,

 

I've had this problem for a few months.  On my Mac Pro 2019 (Intel Mac running Mac OS Sequoia 15.3), Lightroom Classic 14.2 starts normally and works for a few seconds.  Then it goes into beach ball.  It stays on top of other applications and is completely frozen for about 30 seconds.  Eventually it unfreezes and I can continue my work.  This problem happens systematically, regardless of whether a camera is plugged in, computer freshly restarted, etc.

 

A while ago I found a log file which showed that Lightroom was looking for something, but I don't remember where this log is on the Mac.

 

Lightroom already has full disc access.  I've tried resetting the preferences, no luck.  The other Adobe apps run fine.  Can anyone help?

 

Thank you,

 

Jf

1 reply

GoldingD
GoldingD
Legend
April 21, 2025

Upper left, under identity plate, that progress bar, what operations are running?

 

J
JflemayAuthor
Inspiring
April 23, 2025

Hi Golding, when the beach ball starts turning, no operations are running.  The beach ball starts turning about seven seconds after Lightroom becomes ready for use.  So I start Lightroom, I can use it for about seven seconds (just browsing or even doing nothing), then the beach ball runs for about 30 seconds (Lightroom frozen).  Suddenly after 30-40 seconds it unfreezes and I can resume work.

Claire H.
Community Manager
Claire H.Community Manager
Community Manager
April 23, 2025

Hi @Jflemay, it looks like you've tried some resetting already, but let's try to troubleshoot a little to see if we can solve this issue.

 

1. Reinstall Lightroom: Uninstall Lightroom Classic, use the Adobe Creative Cloud Cleaner Tool to remove any leftover files, and then reinstall Lightroom Classic.

2. Try optimizing the Lightroom catalog. This can sometimes resolve performance issues. You can read about it here.

3. Activity Monitor: Check the Activity Monitor on the Mac to see if any processes are consuming excessive resources when Lightroom freezes. This might provide clues about what is causing the issue.

 

If none of these suggestions work, can you please send a copy of your system info? You can find it by going to Help > System Info, then copying and pasting it into a text file to attach here. This might help us look into it further. Thanks! ^CH

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