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Participating Frequently
February 25, 2026
Answered

Lightroom Classic 15.2 not showing thumbnails after import, only if you do a restart, then you see the thumbnails

  • February 25, 2026
  • 24 replies
  • 1208 views

Hi everyone,

I’ve been experiencing an ongoing issue with Adobe Lightroom Classic, currently on version 15.2. This problem has been happening for the last three updates, not just this latest one.

After importing RAW files, the thumbnails do not appear in the Library module. The folder and total file count display correctly, but the preview area remains blank.

The only workaround that consistently works is fully restarting Lightroom. Once I relaunch the program, all thumbnails appear normally.

System details:

  • Lightroom Classic version: 15.2

  • Computer: Apple M3 Pro

  • Memory: 18GB RAM

  • GPU acceleration: Set to Auto

  • File type: RAW

  • “Generate previews in parallel”: Enabled

  • Storage: [internal SSD or external drive]

This happens every time after import. Restarting fixes it temporarily, but having to do that after every import is not practical.

Has anyone else experienced this over the last few updates?
Is this a known issue with Apple Silicon machines?
Is there a more permanent solution besides restarting the app?

Thank you in advance.

    Correct answer unlockpr

    @Claire H. Hi, I solved it by removing the catalogue preview file and restarting my laptop. steps in this post: https://helpx.adobe.com/lightroom-classic/kb/lightroom-gives-error-preview-cache.html

    24 replies

    Participant
    February 26, 2026

    J’ai exactement le même problème. Après la mise à jour il me fut impossible de visionner les fichiers tout était devenu gris ( les aperçus).
    J’ai désinstallé LrC depuis Creative Cloud et réinstallé LrC via Creative Cloud puis en utilisant le dernier fichier de sauvegarde (stocké sur SSD externe) les aperçus sont revenus.
    Malheureusement après quelques jours, lors d’une importation le problème est revenu.
    J’ai refait la manip, mais c’est assez énervant.
    Pour le moment pas de réponses de la part d’Adobe.

    Je suis sous Mac Studio, 
    Puce: Apple M4 Max
    Mémoire 36 Go
    Accélération: Auto
    fichiers RAW
    Aperçus standards
     
    Avez-vous une idée de ce qui se passe?
    Best regards

     

    Participating Frequently
    February 26, 2026

    Yes I hope they see this forum and let us know what can be a fix, because I thought with the updates they would figure it out, but hey haven't, and I ask few of my fellow photographers and they have the same issue 😥