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darkmaul
January 26, 2026
Answered

Lightroom classic 15 crashing Develop module zoom

  • January 26, 2026
  • 1 reply
  • 37 views

I have the most recent version of lightroom classic 15 installed.  All computer drivers etc are all up to date.  When in Develop module, when i try to zoom in on an image the software freezes and then crashes asking me to send a reprt to Adobe.  I send this but haven't heard nothing back from Adobe.

 

System spec:

Windows 11 Pro 64 bit

MSI Pro Z890=p WIFI

BIOS 1.AB0  Release 11/24/2025

Intel Core Ultra 7 265K

Memory Corsair DDR - 4800 32GB @ 6000MIT/s

Storage SSD Western Digital B|lack SN7100 2TB

Storage 2 - Kingston SNVS500G

Storage 3 - Kingston SSD - SA2000M81000G

GPU1 - Nvidia GeForce 5060TI 16GB - driver version 591.74 released Jan 5 2026

GPU 2 - Intel Graphics

 

** No overclocking all running at Stock**

 

 

Lightroom Classic version: 15.1.1 [ 202601141538-a543b18a ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Business Edition
Version: 11.0.26200
Application architecture: x64
System architecture: x64
Logical processor count: 20
Processor speed: 3.8GHz
SqLite Version: 3.36.0
Adobe GSDK Version: 1.4.0.171

CPU Utilisation: 1.0%
Power Source: Plugged In
Built-in memory: 32132.8 MB
Dedicated GPU memory used by Lightroom: 203.8MB / 16050.0MB (1%)
Real memory available to Lightroom: 32132.8 MB
Real memory used by Lightroom: 1284.3 MB (3.9%)
Virtual memory used by Lightroom: 1521.1 MB
GDI objects count: 755
USER objects count: 2802
Process handles count: 2871
Memory cache size: 1271.8MB
Internal Camera Raw version: 18.1 [ 2420 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 131MB / 16066MB (0%)
Camera Raw real memory: 132MB / 32132MB (0%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
m:1271.8MB, n:0.0MB

U-main: 86.0MB

System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 3440 pixels
Displays: 1) 3440x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 5060 Ti (32.0.15.9174)
Init State: GPU for Export supported by default
User Preference: GPU for Export enabled
Enable HDR in Library: ON
GPU for Preview Generation: On (S5_15)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\Marc\Pictures\Lightroom\Lightroom Catalog-2-2-v12.lrcat
Settings Folder: C:\Users\Marc\AppData\Roaming\Adobe\Lightroom

Correct answer Per Berntsen

Try to disable the Intel Graphics GPU. LrC does not work well with multiple GPUs.

Control panel > Device manager > Display adapters. Right click the Intel Graphics and choose Disable.

I have the same Nvidia GPU as you with the same driver, and do not have any issues.

Make sure that you have the Studio driver, do not use the Game ready driver.

 

GPU-disable.png

1 reply

Per Berntsen
Community Expert
Per BerntsenCommunity ExpertCorrect answer
Community Expert
January 26, 2026

Try to disable the Intel Graphics GPU. LrC does not work well with multiple GPUs.

Control panel > Device manager > Display adapters. Right click the Intel Graphics and choose Disable.

I have the same Nvidia GPU as you with the same driver, and do not have any issues.

Make sure that you have the Studio driver, do not use the Game ready driver.

 

GPU-disable.png

    D
    darkmaulAuthor
    January 27, 2026

    Hi Thanks for your advise.

    Updated to Nvidia Studio driver, tested  and now working as expected.  Disabled and reenbaled Intel GPU Lighroom classic now working with ether it disabled or enbaled.

     

    Thank you.

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