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Participant
September 5, 2026
Question

Lightroom Classic 5.7 terminates while importing files

  • September 5, 2026
  • 4 replies
  • 52 views

Lightroom Classic 5.7 terminates when trying importing files.

Worked well av few hours ago but now when starting the computer and Lightroom it terminates immediately.

    4 replies

    Califdan2
    Inspiring
    September 5, 2026

    Lr/5.7 and Windows 8.1 are both anchient and I’m surprised the user has been able to keep them both running this long.   Needless to say, the world of viruses, malware, and hackers has progressed by leaps and bounds since then and unless this system is air-gapped (no internet access) it is very vulnerable to attack.  Hopefully the user is running an up to date antivirus tool and not just one left over from 2015.   

    So, as ​@dj_paige suggested,. try replacing the Preferences file.   If that doesn’t do it, try reverting to a backup catalog (if you have any) from before this problem started.    

    As you may or may not know the “expected’ average life span of a spinning disk drive is 3 to 5 years with average use and 6ish years with light use in ideal conditions.  If your rig is original equipment it’s over 11 years old (LR/6.0 came out in May 2015) - well past any measure of expected life span.  If that’s the case we could be looking at a failing drive, bad cables, failing memory, failing CPU, weak power supply, or any number of other hardwar/sofware/firmware problems due to age.

     

    If you still have the Windows and Lightroom install disks, you could try porting your system to newer hardware.  As you are on Windows, I think it is possible to install and run Lr/5.7 on more recent versions of Windows as well. 

    BTW  Lightroom CC 2015.10 (LR/6.10) was the last perpetual license version the shipped.  Since LR/7.0 it was subscription only.  

     

    Good luck. 

    Participant
    September 5, 2026

    Lightroom-version: 5.7 [991162]
    Licenstyp: Perpetual
    Operativsystem: Windows 8.1 Business Edition
    Version: 6.3 [9600]
    Programarkitektur: x64
    Systemarkitektur: x64
    Antal logiska processorer: 6
    Processorhastighet: 2,8 GHz
    Internt minne: 8190,1 MB
    Fysiskt minne tillgängligt för Lightroom: 8190,1 MB
    Fysiskt minne använt för Lightroom: 836,9 MB (10,2%)
    Virtuellt minne använt för Lightroom: 807,2 MB
    Storlek på cache-minnet: 188,6 MB
    Högsta antal trådar som används av Camera Raw: 6
    System-dpi-inställning: 96 dpi
    Skärmdisposition är aktiverad: Ja
    Bildskärmar: 1) 1920x1080, 2) 1920x1080, 3) 1360x768

    Programmapp: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.7
    Bibliotekssökväg: E:\Lightroom\Lightroom.lrcat
    Inställningsmapp: C:\Users\herte\AppData\Roaming\Adobe\Lightroom

    Installerade plugin-program: 
    1) Behance
    2) Direktfångst Canon
    3) Direktfångst Leica
    4) Direktfångst Nikon
    5) Facebook
    6) Flickr
    7) ON1 Photo RAW 2020
    8) ON1 Resize 2020

    Config.lua-flaggor: None

    Adapter #1: Leverantör : 1002
        Enhet : 68ba
        Delsystem : 3fe1043
        Revision : 0
        Videominne  : 1010
    Adapter #2: Leverantör : 1002
        Enhet : 68ba
        Delsystem : 3fe1043
        Revision : 0
        Videominne  : 3f2
    Adapter #3: Leverantör : 1414
        Enhet : 8c
        Delsystem : 0
        Revision : 0
        Videominne  : 0
    AudioDeviceIOBlockSize: 1024
    AudioDeviceName: Högtalare (Realtek High Definition Audio)
    AudioDeviceNumberOfChannels: 2
    AudioDeviceSampleRate: 44100
    Build: Uninitialized
    CardID: 26810
    Direct2DEnabled: false
    GPUDevice: D3D
    MaxTexture2DSize: 8192
    OGLEnabled: true
    Renderer: AMD Radeon HD 6700 Series
    ShaderModel: 11.1
    Vendor: AMD
    VendorID: 4098
    Version: 1002:68ba:3fe1043:0000

    dj_paige
    Legend
    September 5, 2026

    So you have the 12-15 year old software named Lightroom 5.7. While I can offer the “standard” advice, if that doesn’t work, you may find that very few people have any ability to help diagnose such an old piece of software beyond the “standard” advice.

    Standard advice: reset preferences https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

    dj_paige
    Legend
    September 5, 2026

    There is no Lightroom Classic 5.7

    Perhaps you mean the very old (probably 12-15 years old) Lightroom. Or perhaps you mean something else. Can you go to Help->System Info and show us the top 10 lines so we can be clear about what actual software you are referring to?