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M
mattheww35845068
Participant
June 24, 2018
Question

Lightroom Classic 7.4 -- Crashes on Opening

  • June 24, 2018
  • 1 reply
  • 329 views

Hello --

I am running Mac OS High Sierra and recently upraded to Lightroom Classic 7.4.  After the update, Lightroom crashes when I boot it up and try to open my catalog.  A crash log submission has been sent to Adobe.  I have created a new test catalog Lightroom will boot into that new catalog.

I have downgraded to Lightroom 7.3.1 and it opens my normal catalog without a problem.  Any insights as to what may be going on?  Is it a catalog issue or a Lightroom program issue?

Thanks for any help!

MDW

    This topic has been closed for replies.

    1 reply

    Akash Sharma
    Akash Sharma
    Legend
    June 25, 2018

    Hi MDW,

    Sorry about the trouble caused due to the Lightroom Classic CC crashes, I've sent you a PM regarding some info. Please check and respond.

    Thanks,

    Akash

    M
    mattheww35845068Author
    Participant
    June 28, 2018

    Crash report sent this morning.  I upgraded to 7.4 again and tried launching.  The same crash occured as over the weekend.  Crash report has been sent.

    Akash Sharma
    Akash Sharma
    Legend
    June 28, 2018

    Thanks for sending over the crash logs, we are getting it checked.

    Regards,

    Akash

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