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Question

Lightroom Classic 8.2 update issues

Forum|Forum|7 years ago
February 16, 2019
10 replies
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First off, opening in Loupe or Survey view from grid view opens on top of grid view

Solo mode turned off

Expanded grid view set back to default compact cells

Half my custom Export presets gone

Moving from one folder to another, some from last folder show in new folder

GAHHHHH Lots of problems! May be more!

Anybody else having trouble w/this update?

Working on Windows 10

This topic has been closed for replies.

GoldingD

Legend

Rethinking export presets. Are those as in the preferences file external editing settings? And missing from their?

could be another indicator of a corrupted preference file.

goodnight

redebecca1Author

Participating Frequently

Hey David - thanks again for all of your advice on this - I threw my hands up and bought a new system - which secretly I wanted to do anyway...

I'll be watching for you if I ever need help again - thank you!!!

GoldingD

Legend

Going from 8.1 to 8.2 and presets missing? I have no idea, had you gone from 7 to 7.3, then yep.

GoldingD

Legend

And just in case, as you are not on a 4K or 5K display, use of Graphics Processor May be more of a hindered effort than useful, should you have that turned on. It can cause graphic issues, and performance issues

https://www.lightroomqueen.com/lightroom-performance-debunking-myths/

Now that Enhance Detail feature does undead heavily use the GPU, and your CPU, it is a real processor hog, but that particular preference setting does not enter in that. So, you can turn it off (if on)

Turning that off is often a diagnostic request on buggy LR.

A seperate Adobe link exist just for GPU issues, you should read

Adobe Lightroom GPU Troubleshooting and FAQ

GoldingD

Legend

redebecca1 wrote
First off, opening in Loupe or Survey view from grid view opens on top of grid view
Solo mode turned off
Expanded grid view set back to default compact cells
Half my custom Export presets gone
Moving from one folder to another, some from last folder show in new folder
GAHHHHH Lots of problems! May be more!
Anybody else having trouble w/this update?
Working on Windows 10

Returning to your current issues. Have you attempted to reset your preferences? The preference file can get corrupted. From one of the links below, “buggy” behavor can be caused but this.

Read and understand the links.

https://lightroomers.com/replacing-the-lightroom-preference-file/745/

https://www.youtube.com/watch?v=bARt-hoCc2Q

https://helpx.adobe.com/lightroom/kb/preference-file-and-other-file-locations---lightroom-6.html

https://helpx.adobe.com/lightroom/kb/recover-catalog-images-resetting-lightroom.html

GoldingD

Legend

Graphics Processor Info:

DirectX: NVIDIA GeForce GT 540M (10.0.17134.112

Teo things, GPU’s that old looking are typically having the issues with Enhance, so do nit get your hopes up on that today.

And NVIDIA appears to have published lots of driver updates two days ago. So you will want to check that

GoldingD

Legend

Please remember that this is an internet forum**. This is not a support page. Actual Adobe employees rarely interact on this site. To actually contact someone at Adobe read Ref (1). Another way to get Adobe’s attention is to place your issue at REF (2)

REF (1) https://forums.adobe.com/thread/2105584

REF (2) https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop_lightroom

** https://en.wikipedia.org/wiki/Internet_forum

GoldingD

Legend

Now be aware a lot of users are having issues with Enhance Detail. Adobe is aware and the issue has been bumped up to the Engineers. If you try it only to get a black preview, the your having that issue.

Not a clue if it is with Lightroom, the Camera RAW, the various GPU’s customers have or some combination involving DirectX

Also be aware several bits of moaning (trying to not get censored) about Adobe putting out something that requires OS updates, as if it is Adobe’s responsibility to Update your OS for you, or to get on Microsoft’s case to pick up the slack.

A bit of moaning that the Update should of checked for this first and Adobe should have warned users. Will except for the one feature, previous OS works, and you do get a nasty gram if you try to use Enhance without the OS. And Adobe did put out that first link.

redebecca1Author

Participating Frequently

David, I'm so grateful for your comprehensive replies - I'll give them a go and report back another day when I'm not so tired - thanks so very much!

GoldingD

Legend

First up, while most of Lightroom Classic CC will work, or is supposed to work with your version of Windows 10, the Photo Enhance Detail feature just added will not. You need to update to version 1809, that shows up as build 17763.

Now lots of bitching about that.

(1) But auto update has me at latest version,

Well no it does not.

(2) But Microsoft pulled that back

Yes they did, fixed the issue and restarted the rollout 19 January 2018.

When MS places a major update out their, they do it in a rollout, it gets delivered in stages. Voulenter users (think Beta testers) first, the remainder a mystery. And your auto Update will nit get that Update until it is your undefined turn.

A few links, including How to get it

Microsoft starts auto-update of Windows 10 1809 three months late | Computerworld

https://support.microsoft.com/en-us/help/4028685/windows-10-get-the-update

https://support.microsoft.com/en-au/help/4464619/windows-10-update-history

GoldingD

Legend

Oh, and you were coming from what version?

redebecca1Author

Participating Frequently

I believe from 8.1 as I have it on Auto update

Thanks so much for your help - it is really a mess!!!

What do you mean by 'Enhance Detail'?

GoldingD

Legend

Some links on Enhance Detail. Be sure to look at requirements

Enhance fine details in raw images

at at the bottom of this one the why Windows v 1809 is given

Enhance Details | Adobe Blog

nice vid

https://m.youtube.com/watch?v=jWugeczW01o

And

https://elialocardi.com/adobe-lightroom-camera-raw-enhance-details-review/

GoldingD

Legend

Please provide your system information.

In LR click on Help, click on System Information, click on a Copy. Paste into reply.

And nope, not having those issues. Mind you, Enhance Detail was not mentioned ( by far biggest issue right now) Nor complaining about Windows 10 version 1809. (Goes with biggest issue right now)

redebecca1Author

Participating Frequently

Lightroom Classic version: 8.2 [ 1204643 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Home Premium Edition

Version: 10.0.17134

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 1.9 GHz

Built-in memory: 16295.0 MB

Real memory available to Lightroom: 16295.0 MB

Real memory used by Lightroom: 3329.5 MB (20.4%)

Virtual memory used by Lightroom: 3617.4 MB

GDI objects count: 905

USER objects count: 3422

Process handles count: 5063

Memory cache size: 5.9MB

Internal Camera Raw version: 11.2 [ 134 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX

Camera Raw virtual memory: 731MB / 8147MB (8%)

Camera Raw real memory: 743MB / 16295MB (4%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1366x768, 2) 1920x1200

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce GT 540M (10.0.17134.112)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC

Library Path: M:\Lightroom New Working lrcat\MOTHER_CATALOG-3.lrcat

Settings Folder: C:\Users\Rebecca\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Export to Photomatix Pro

3) Facebook

4) Flickr

5) FocalPoint

6) HDR Efex Pro 2

7) Nikon Tether Plugin

8) Perfect Layers

9) Perfect Resize

10) PhotoFrame

11) PhotoTools 2.6

12) PhotoTune

13) ProShow Producer

14) ProShow Web

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Subsystem : 16421043

Revision : a1

Video Memory : 3d3

Adapter #3: Vendor : 1414

Device : 8c

Subsystem : 0

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Video Memory : 3d3

AudioDeviceIOBlockSize: 1024

AudioDeviceName: Speakers (Realtek High Definition Audio)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: 12.1x4

Direct2DEnabled: false

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