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Known Participant
July 1, 2019
Question

Lightroom Classic 8.3.1 is not displaying images in full quality / images aren't sharp until zoom in and out on Windows 10

  • July 1, 2019
  • 2 replies
  • 1392 views

Lightroom is not displaying images in full quality / images aren't sharp until zoom in and out.


     I read about this issue in a discussion that was about 2 years old. However, some people are still facing this issue.

     For a second the picture loads sharply and then it's gone. Sometimes it helps to change the mode from fit to fill, or to switch between library and develop mode, but not every time.

     Ofc, I do have the Smart previews off. And I also have updated GPU driver.

    
Do you guys have any idea how to fix this?

SCREENSHOTS:

I've also uploaded the screens to drive so it's better visible https://drive.google.com/open?id=1_iGz3sSevQIlNV95KbxO1DLCpW-F4pm-

Picture 1 and 2:

If you look closely on the water where the sun reflection is the issue it's clearly visible.

Picture 3 and 4:

If you look closely on the company name in the right corner, again you'll see the unsharp image


System info:

Lightroom Classic version: 8.3.1 [ 201905241238-dcd7e2de ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Business Edition

Version: 10.0.17763

Application architecture: x64

System architecture: x64

Logical processor count: 4

Processor speed: 3.0 GHz

Built-in memory: 16331.9 MB

Real memory available to Lightroom: 16331.9 MB

Real memory used by Lightroom: 776.9 MB (4.7%)

Virtual memory used by Lightroom: 917.0 MB

GDI objects count: 702

USER objects count: 2719

Process handles count: 1758

Memory cache size: 94.7MB

Internal Camera Raw version: 11.3 [ 197 ]

Maximum thread count used by Camera Raw: 3

Camera Raw SIMD optimization: SSE2,AVX

Camera Raw virtual memory: 208MB / 8165MB (2%)

Camera Raw real memory: 209MB / 16331MB (1%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1920x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce GTX 650 Ti (26.21.14.3086)

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2 replies

DdeGannes
Community Expert
Community Expert
July 1, 2019

A couple of questions and comments.

a. The first example of the images displayed, is from the Library Module and the other from the Develop Module.

b. Has your monitor been profiled and calibrated with a hardware device e.g. ColorMunki Display or ColorMunki Pro, Spider?

c. Are the original image files available or are you using Smart Previews ?

d. When you view images in the Library module you are viewing "Previews built by Lightroom".

e. When you are viewing images in the Develop module you a viewing a Lightroom rendition of the original image (or a smart preview if the original is not available) with the edits you have done in this module. Differences between the Library and Develop modules can be affected by the monitor profile.

f. The previews used by the Library module are in AdobeRGB colour space and the Develop module uses a variant of ProPhoto RGB.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
Known Participant
July 2, 2019

Hi,
thanks so much for replay.

a. yeah, sometimes it helped me to switch to library mode, so the image got sharp (but not always)
     - I've tried to use a different catalog and it's basically the same. See here: https://drive.google.com/open?id=15rZG-fXqXqeShP7KO9mnB_PEZ_BtHxBV

b. no

c. original files are available
d. when importing photos I have unchecked "Build smart previews". I'm using the original photo

e. I'm viewing the Original Photo
f. I'm familiar with this point, but I suppose it only has an impact on colors not on the image quality. I mean the photos seem to just stop loading in one point and lightroom displays you a low-quality "preview" of photo.

Thank you in advance for any help.

DdeGannes
Community Expert
Community Expert
July 2, 2019

f. Ok which module are you referring to, Library module displays previews, Develop module does not display previews and we then need to focus on b. You need to create a proper profile for your monitor for consistent and accurate display. The profile is not only about color.

As the saying goes in my home town “you spinning top in mud”.

Readers' Garden of Eden: Spinning Top In Mud

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
Sahil.Chawla
Adobe Employee
Adobe Employee
July 1, 2019

Hi there,

That does not sound good, let's make it right.

As the images are not sharp in Lightroom, have you tried turning off the GPU option from Lightroom's preferences? Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

Regards,
Sahil

Known Participant
July 2, 2019

Hi,
thank you so much for a fast replay.

I've tried it already before and now once again. But the result is still the same: Image gets sharp for a second and then it becomes blurry again.
I also noticed that when you switch to "fill mode" (in navigation) image gets sharp and when you go back to fit mode sometimes it stays sharp. (But not always)