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Participant
September 22, 2019
Question

Lightroom Classic 8.4 update problem

  • September 22, 2019
  • 13 replies
  • 1627 views

Hi,

 

I am trying to update LR Classic with no luck. Update manager download 43% of the file and than freeze. Nothing happens after that in hours... I tried several time with same result.  Is there any way I can download update via direct link from different PC? Any other recomendations are welcome. Thanks!

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13 replies

Known Participant
September 22, 2019

same problem here, but at 44%, updating from creative cloud  app

 

99jon
Legend
September 22, 2019

I suggest contacting Adobe directly if you continue to experience problems updating. Click the following link and scroll down the page to Individual. Then click “Sign in to contact us” It should be possible to start an on-line chat with Adobe Support

https://helpx.adobe.com/support.html

99jon
Legend
September 22, 2019

Are you updating from the Creative Cloud app?

See image below. If you don't see the update button, click the three dots (top-right) and choose to search for updates and wait for everything to refresh.

Participant
September 22, 2019
Yes. Creative Cloud application shows progress and freeze on 42% level.