Skip to main content
H
hanil7up
Inspiring
May 2, 2020
Answered

Lightroom Classic 9.2.1 crashes when synching folders

  • May 2, 2020
  • 4 replies
  • 2217 views

Very recently I noticed that Lightroom Classic 9.2.1 crashes when synching. I point the curser on the folder I want to sync in the library module, right click and click on "synchronize folder". A dialogue box opens as usual, shows me which files are to be synchronized and when I accept, the wheel keeps on spinning and never stops. So I have to kill the process and force quit Lightroom. However, when I start Lightroom again, I discover that the files concerned had been synched. 

 

Any clues?

This topic has been closed for replies.
Correct answer hanil7up

All is well now. I am using High Sierra, and solved the issue by resetting the preferences

4 replies

R
ronbyram
Known Participant
March 2, 2022

I see this was for older 9.2.1  but I am running Windows 10 and Version 11.2  After I capture photos and then later have a need to SYnc a folder with some photos I had top rename or add to a folder outside LR, I then do a Resync to add them to the catalog. and the program just freezes. the icon just spins. I end up having to cancel. Thoughts? 

H
hanil7upAuthor
Inspiring
May 9, 2020

Thank you, I actually solved the issue by resetting the preferences. It syncs all right now

E
Ev505050
Participant
May 28, 2020

Could you please walk me through to show me how I can do it? I did not see the reset

H
hanil7upAuthor
Inspiring
May 28, 2020

To reset Lightroom preferences, hold down Alt/Opt-Shift as you start Lightroom, and you'll get a dialog box to reset. This will set all Lightroom preferences settings back to their defaults. But again, I had to ninstall Lightroom, and do a re-install again. Now it works, hopefully it will continue doing so.

Tony_See
Tony_See
Inspiring
May 3, 2020

Which OS are you using?

Sometimes permissions for user access are not set correctly or are unavailable.

eg: are all your drive lights on in the Library> Folders panel?

Can you post some more details if this still an issue thanks.

H
hanil7upAuthorCorrect answer
Inspiring
May 9, 2020

All is well now. I am using High Sierra, and solved the issue by resetting the preferences

DdeGannes
Community Expert
DdeGannesCommunity Expert
Community Expert
May 2, 2020

Just a thought "out of the box" if you are doing something often that causes Lightroom to crash. So in this scenario it's syncing a folder, one of things you need to consider is why is it necessary to synchronize the folder. Ok maybe you know that you copied some files from another location. Next, are any of those files been previously imported into the Catalog?

IMHO, it's not a good idea to Synchronize a folder as a "clean up".

 

 

 

 

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.3; PS 27.0; ) Camera Oly OM-D E-M1.
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices