Lightroom Classic AI crashes

Question

Hey everyone! First time posting so be kind ;)

Been using LR for over a decade with no issues on an 11yo gen 3 i7. Perfect, never a problem

Fresh new pc build with RTX 5070TI and LrC to move into the Ai world.

I can go a week or two perfectly, then I get complete pc shutdown when trying to use AI Noise reduction.
Studio Drivers installed.

I read that people have issues with this on the threads and stuff. Is it a stability issue with LrC? Do I move to cloud LR? Is it hardware? Is the AI just too new to be stable and this is life?

I’ve reinstalled LR, drivers, optimised catalogues, ensured there’s plenty of storage and ram etc. can’t seem to find the problem

Open to suggestions, cause my tearing my hair out!

dj_paige · Answer

Please go to Help->System info in LrC and paste the output into your reply.

Complete hardware shutdown is usually an old or corrupted driver. Make sure your GPU driver is up to date (sounds like you did that) and it is a Studio Driver and not a Game-ready driver (did you check this part?)

If that’s not it, then complete hardware shutdown is a hardware malfunction somewhere and you need to run diagnostics on ALL of your hardware.

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