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MWilliford
MWilliford
Participant
January 14, 2024
Question

Lightroom Classic becomes unresponsive when using Photo>Enhance or new Denoise functions

  • January 14, 2024
  • 1 reply
  • 300 views

Lightroom Classic becomes unresponsive when using Photo>Enhance or new Denoise functions.  The enhance box pops-up, the green processing band progresses across, then the progress box disappears and the image preview panel never pops-up.  Further, LrC then becomes completely unresponsive - nothing can be clicked or selected.  The program must be shut down in Task Manager and then restarted.  

 

This seemed to work fine until Denoise was used a few times.  Issue appeared within the past week.  I have deactivated GPU with no affect.

    This topic has been closed for replies.

    1 reply

    GoldingD
    GoldingD
    Legend
    January 15, 2024

    Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

    C
    CaymanBonnie
    Participant
    September 20, 2024

    Lightroom Classic version: 13.5.1 [ 202408271704-d15d09cd ]
    License: Creative Cloud
    Language setting: en-CA
    Operating system: Mac OS 14
    Version: 14.6.1 [23G93]
    Application architecture: x64
    Logical processor count: 16
    Processor speed: 3.6GHz
    SqLite Version: 3.36.0
    Built-in memory: 65,536.0 MB
    Dedicated GPU memory used by Lightroom: 8,778.1MB / 8,192.0MB (107%)
    Real memory available to Lightroom: 65,536.0 MB
    Real memory used by Lightroom: 10,382.2 MB (15.8%)
    Virtual memory used by Lightroom: 61,688.2 MB
    Memory cache size: 301.2MB
    Internal Camera Raw version: 16.5 [ 1954 ]
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 2470MB / 32767MB (7%)
    Camera Raw real memory: 2722MB / 65536MB (4%)

    Cache1:
    Final1- RAM:37.0MB, VRAM:0.0MB, D2F122C4-D168-4E36-9FC1-170BF0F52C5C.dng
    Final2- RAM:37.0MB, VRAM:0.0MB, 7ACAFD4E-069C-4AA2-ADDE-49FC80CD4962.dng
    Final3- RAM:37.0MB, VRAM:0.0MB, AAD81BD1-4BF8-4D6D-8A4C-B8DA2909C102.dng
    Final4- RAM:37.0MB, VRAM:0.0MB, 5282FDCE-B019-4208-A5C0-47CD4F5C6D17.dng
    Final5- RAM:941.0MB, VRAM:3,318.0MB, _0Z80017.NEF
    Final6- RAM:184.0MB, VRAM:0.0MB, _0Z80017-3.tif
    Final7- RAM:184.0MB, VRAM:0.0MB, _0Z80017.tif
    Final8- RAM:37.0MB, VRAM:0.0MB, B7B3FF14-01A5-4889-AC4B-24984885CB24.dng
    Preview9- RAM:20.0MB, VRAM:0.0MB, _0Z80017-2.tif
    Final10- RAM:37.0MB, VRAM:0.0MB, D9952796-4580-48E4-B451-E244D6F39EA5.dng
    NT- RAM:1,551.0MB, VRAM:3,318.0MB, Combined:4,869.0MB

    Cache2:
    m:301.2MB, n:992.6MB

    U-main: 125.0MB

    Standard Preview Size: 4096 pixels
    Displays: 1) 4096x2304

    Graphics Processor Info:
    Metal: AMD Radeon Pro 580X
    Init State: GPU for Export supported by default
    User Preference: Auto
    Enable HDR in Library: ON

    Application folder: /Applications/Adobe Lightroom Classic
    Library Path: /Volumes/T7 Shield/Pictures/Lightroom Files/New Catalogue-v13-3.lrcat
    Settings Folder: /Users/bonniegerow/Library/Application Support/Adobe/Lightroom

     

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