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mohameda37610508
Participant
October 12, 2018
Question

lightroom classic cc

  • October 12, 2018
  • 2 replies
  • 347 views

hello everyone

I tried downloading lightroom cc but it said that "This app is not compatible with your computer" .

so i downloaded light room classic instead in order to use my desktop presets on my phone (lightroom cc)

so once i downloaded the software it asked me for a serial of some sort even i signed in

    This topic has been closed for replies.

    2 replies

    dj_paige
    Legend
    October 12, 2018

    What is your operating system version NUMBER? We need the version NUMBER and not words like "latest" or "up-to-date".

    mohameda37610508
    Participant
    October 12, 2018

    windows 8.1 64 bit

    dj_paige
    Legend
    October 12, 2018

    Lightroom CC (not Lightroom Classic CC) requires Windows 10 to run.

    You can confirm this by checking the system requirements for Lightroom CC on the Adobe web site.

    MarekMularczyk
    Community Expert
    Community Expert
    October 12, 2018

    Did you download Creative Cloud desktop app first and then install Lightroom through the app?

    Adobe Community ExpertAdobe Certified Professional
    mohameda37610508
    Participant
    October 12, 2018

    yes