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katiem71122678
Participant
Apr 18, 2018 6:32 PM UTC
Answered

lightroom classic cc flickers when I crop

I got a new computer last week, installed creative cloud and every time I crop in lightroom classic cc it flickers to the previous image and then to the one I'm working on. I have the newest version and my computer is fully updated. What can I do to fix this?

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    JP Hess
    JP HessCorrect answer
    Inspiring
    Apr 18, 2018 8:24 PM UTC

    This is possibly a conflict with your graphics card. You could try updating your graphics card driver to see if that helps. If not then you could try going to the Lightroom preferences, performance tab, and unchecking the graphics processor option to see if that resolves the issue.

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    7 replies

    IndianaMosaic
    Participant
    Jan 20, 2022 4:52 PM UTC

    Go to preferences >> performance - At the bottom, uncheck "Generate previews in parallel"

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    katiem71122678Author
    Participant
    Apr 18, 2018 9:32 PM UTC

    Thank you! I unchecked the graphics processor and it seems to be working now! Yay!

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    JP Hess
    JP HessCorrect answer
    Inspiring
    Apr 18, 2018 8:24 PM UTC

    This is possibly a conflict with your graphics card. You could try updating your graphics card driver to see if that helps. If not then you could try going to the Lightroom preferences, performance tab, and unchecking the graphics processor option to see if that resolves the issue.

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    Vance Strickland
    Participating Frequently
    Apr 18, 2018 9:47 PM UTC

    Preferences > Performance > UNCHECK "Use Graphics Processor" DID correct this on my iMac above.

    Thanks!

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      JP Hess
      JP Hess
      Inspiring
      Apr 18, 2018 10:03 PM UTC

      That's interesting to me. I am not a Mac person, have never used one. But my understanding is that the graphics processor support was introduced primarily to support the high-resolution monitors. You might check to see if there is an updated driver for your processor and see that improves the situation. If not you can always disable it again.

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      Vance Strickland
      Participating Frequently
      Apr 18, 2018 8:16 PM UTC

      I'm on a 2017 iMac Retina 5K - 27 inch - MacOS 10.13.4.  Running Lightroom Classic CC 7.3.

      I'm getting the same thing.  When I resize (crop) an image I've been working on in the Develop module, it shows the last image I cropped and then quickly changes to the current image I'm wishing to crop.

      Tried dumping the LR caches "Performance > Purge Cache" for both stills and video.  No go.

      Ideas?

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