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korinnag18031546
Participating Frequently
September 14, 2018
Answered

Lightroom Classic CC keeps syncing, always gets stuck

  • September 14, 2018
  • 2 replies
  • 3079 views

I uploaded all my pictures (about 80 000) through Lightroom CC, so they would be uploaded to the cloud in full resolution. Since I mainly want to work with Classic, I opened it and let it sync all the pictures (which took several days). It never finished. There were a couple of hundreds errors, but mainly for many days "Syncing 12 photos" without any change. So I closed Lightroom Classic CC, deleted the Sync File and restarted Lightroom Classic. It starts to Sync some pictures, but after some minutes always gets stuck and then doesn't do anything anymore (no change of the syncing number for a day) and doesn't react. Also, always detecting thousands of Sync Errors.

Does anyone have an idea what is the problem and what I could do?

    This topic has been closed for replies.
    Correct answer cmgap

    Try going into preferences > Lightroom sync > hold down the option key and tap the Rebuild Sync data button.

    You might also try deleting the images that are causing the error by going to the Catalog panel > All sync errors > Remove.

    2 replies

    cmgap
    Community Expert
    cmgapCommunity ExpertCorrect answer
    Community Expert
    September 14, 2018

    Try going into preferences > Lightroom sync > hold down the option key and tap the Rebuild Sync data button.

    You might also try deleting the images that are causing the error by going to the Catalog panel > All sync errors > Remove.

    rubikcube
    rubikcube
    Participant
    October 2, 2018

    You made my day!, that OPT trick was simply wonderful. added to my LR trick bag

      Akash Sharma
      Akash Sharma
      Legend
      September 14, 2018

      Hi korinnag18031546,

      Sorry that you are unable to sync images as the app is stuck syncing

      Could you please take a look at the mentioned in this discussion LR Classic CC stuck syncing images  and let us know if that helps?

      Thanks,

      Akash

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