Lightroom Classic CC locks up

Forum|Forum|7 years ago
June 6, 2018
2 replies
527 views

I have this issue on two PC's running Lightroom Classic CC, whereas if Lightroom is up and running and I insert or remove any type of USB device or card is locks up. That's on two different PC's.

lightroom lockup

This topic has been closed for replies.

Mohit Goyal

Community Manager

Hi All,

We are happy to announce the release of Lightroom Classic CC 7.4

This issue has been fixed in this update. Lightroom Classic 7.3: Unresponsive after Eject SD Card/USB Drive | Photoshop Family Customer Community

Here's a list of what's new in this release: New features summary for the October 2017 and later releases of Lightroom Classic CC

Let us know if the update resolves the problem for those affected and share your feedback with us.

Regards,

Mohit

B

BigIronCruiser

Participant

LR CC 7.4 seems to have fixed the freeze issue. The behavior with respect to USB ports, however, is still unacceptable. When LR is not running, for instance, Windows File Explorer will pop up when a USB memory stick is inserted. Conversely, Windows File Explorer does not pop up if LR is running. This tells us that LR is interfering with USB interrupts even with Auto Import disabled. This needs to be fixed.

F. McLion

Community Expert

This is a know and confirmed issue.

A fix should be ready with the next release: Lightroom Classic 7.3: Unresponsive after Eject SD Card/USB Drive | Photoshop Family Customer Community

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