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trevorian
Participant
February 12, 2019
Question

lightroom classic cc, photo enhance

  • February 12, 2019
  • 2 replies
  • 278 views

Hi,

I have just tried the new photo enhance but my dng is all black,can anyone help please.

    This topic has been closed for replies.

    2 replies

    GoldingD
    Legend
    February 14, 2019

    NVIDIA DRIVER?

    Lots of people (not all) having this issue have older GPU cards, lots of these being NVIDIA, I happened upon the NVIDIA drivers download page this morning while checking another members driver version, and low and behold some new ones as of yesterday.

    If you have  a NVIDIA GPU you may want to go over to Drivers | GeForce  and check. No idea if this is because of LR Classic CC v8.2.

    Reminder; Just another user not from Adobe

    KR Seals
    Community Expert
    Community Expert
    February 13, 2019

    See the others threads on this subject. They are very close to this one and will probably stay close to the top for a while.

    Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
    GoldingD
    Legend
    February 13, 2019

    Please post a report in the official Adobe feedback forum, where Adobe wants all bug reports posted:

    Lightroom Classic CC | Photoshop Family Customer Community .

    Adobe product developers read everything there but rarely participate in this forum, which is primarily user-to-user.  Be sure to include the link to any sample file and your System Information from the menu command Help > System Info. (At least down to just past the Plug-ins)

    (Simply posting a link to this thread will make it more likely Adobe won't pay attention.)

    You can also contact adobe as follows:

    FAQ: How do I contact Adobe Support?