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Participating Frequently
October 18, 2017
Question

Lightroom Classic CC seems slower than previous Lightroom version it replaced

  • October 18, 2017
  • 97 replies
  • 68776 views

Lightroom Classic CC seems slower than previous Lightroom version it replaced.  To test the performance of the new classic update, I imported some raw pictures taken with a Nikon D810/D850 and am noticing that moving from one image to another (all with 1:1 previews) in the Develop module takes 4 seconds before the image is displayed after pressing an arrow key to move (or using the mouse to select an image).  When you move to another image, the UI is repainted first (and, i assume, the histogram calculated, etc.), and then the image is displayed on the screen.  Moving between the Library and Develop modules also results in about a 4 second delay before the image is displayed.  Moving between pictures in the Library module is almost instantaneous. 

This level of performance is unacceptable.  Doing a copy/paste of settings from one image to another takes longer in the latest Lightroom than in the previous one as the time needed to display the image seems to slow everything down, thus slowing down the entire workflow process.

Another quick test was to press the right arrow key 10 times in succession in the Develop module to move between images.  It took Lightroom Classic CC 20 seconds before the UI finally caught up and displayed the desired image.  Doing the same in the Library module takes about 3 seconds.

Or, is this just the level of performance to be expected?  Was this not tested during the beta process, or just deemed satisfactory by Adobe? 

What's the best way to get feedback directly to Adobe on this?

    This topic has been closed for replies.

    97 replies

    Participant
    November 6, 2017

    When Lightroom Classic CC first came out in was much faster on PC. I was blowing through weddings like never before, but it took one update to slow it down to the point of it being almost unusable. Other Photographers I know are having this problem too, yet I can't find a word about it anywhere. I'm looking at other software options... I need consistency and my time is as precious as Adobes.

    Aeschbi01
    Participant
    November 5, 2017

    I had the same problem like the most of the people on this thread.

    Following three steps helped me:

    1. Update to version 7.0.1

    2. Use of OpenGL instead of DirectX

    https://helpx.adobe.com/in/lightroom/kb/unable-to-back-up-catalog.html

    Step 6

    3. Create a new catalog and import from the old catalog

    Now, Lightroom Classic CC is working for me sufficient. I still have to restart Lightroom after 20 minutes working.

    skyrunr
    Inspiring
    November 5, 2017

    This worked for me too!  This is what Adobe should do when they convert a catalog, sheesh!  I couldn't mark Aeschbi01's reply as the answer (Thank you A!)   Can someone do that to help others?  If I try to view other content in the forum the forum page jumps to the top and if I type it keeps doing it.

    All of my processors are working equally, they weren't before, there are still issues, but the memory leak is resolved.  I stay under 1.5GB of resources in the Library viewing an image.  It now creates a new catalog sub-folder and it has everything in it.  I prefer having all of the .lrcat files in a root folder so I can exclude the preview folders from online backup more easily.  THERE ARE STILL ISSUES BUT IT IS USABLE AGAIN!

    It would be REALLY helpful if we could set default new catalog settings and not have to adjust each page every time we create a catalog...

    skyrunr
    Inspiring
    November 6, 2017

    Spoke too soon!  If you work on a photo for too long the memory issue comes back.  Can't zoom in/out, can't preview presets.  UGH!

    Participant
    November 4, 2017

    OMG.... This is hurtful.   I optimized my catalog and restarted LR classic and it crashed.  I have am running 32gb RAM but you would think I had 2gb the way Lightroom Classic is acting.   When I go to export an image its very slow.  You just sit and watch the screen refresh. Then you can click on the export button.

    john beardsworth
    Community Expert
    Community Expert
    November 3, 2017

    brente978  wrote

    Or, is this just the level of performance to be expected?  Was this not tested during the beta process, or just deemed satisfactory by Adobe? 

    What's the best way to get feedback directly to Adobe on this?

    This time Adobe put out a couple of calls for beta testers and seemed to be reaching out to users who were reporting serious problems. So one would presume more beta testers than usual, though that's not necessarily the same as more testing of the final product. I know that I am seeing performance improvements in all the areas Adobe targeted, and the initial wave of feedback was along those lines.

    I don't know if Adobe engineers are following this thread (I suspect they are), but I think they would welcome the the kind of detail you gave. A couple of things you don't mention though - what operating system, what size monitor, what graphics card, and is GPU acceleration enabled? Try testing without GPU enabled (restart LR after disabling it) as its main benefit is with hi res monitors and delays occur as data is passed over to the GPU.

    Naczelniq
    Participant
    November 2, 2017

    Hey guys!

    Got same problem. My LR Classic CC just slow down for no reason. I do remember that last time the problem was "graphic card acceleration" So I just disable acceleration in preferences and LR works faster, maybe not exactly same speed like month ago, but still faster that week ago

    Participant
    November 5, 2017

    naczelniq  schrieb

    Hey guys!

    Got same problem. My LR Classic CC just slow down for no reason. I do remember that last time the problem was "graphic card acceleration" So I just disable acceleration in preferences and LR works faster, maybe not exactly same speed like month ago, but still faster that week ago

    I switchted from Lightroom CC to Capture One some time ago because the performance of Lightroom was really bad. For some reasones  I had to retouch the current wedding with about 1000 photos in Lightroom Classic - it is a real pain in the ass!

    Just switching from one image to an other in the Develop module lasts seconds. Applying a Tone Curve takes another 5 seconds. I'm working on a good equiped workstation (Inte Xeon with 6 Cores and 3,6GHz, 32GB of RAM and a NVIDIA GeForce GTX 980). The performance of Lightroom Classic is just not acceptable. I'm happy that I switched to Capture One and only have to use Lightroom for some special projects.

    Thanks for the hint with the GPU - taht saved my day! Now I can finish my work!!!

    Participating Frequently
    November 2, 2017

    Tried the deleting previews, didn't work.  Still taking forever to load images and do almost anything in any mode, but more so in develop mode.

    Participant
    November 2, 2017

    Lightroom Classic CC is simply unusable! It's absolutely unreliable, slow, sometimes not responding for seconds.

    Just got an error message: server is not responding...

    I'm working with LR since V3 and actually never had real performance issues.

    With Adobe claiming improving performance I went ahead and installed classic cc.

    I understand if there is a little bug here and there in the beginning but this is unacceptable not even for a beta.

    Please Adobe get your sh... together, there are people working with it for a living.

    I7

    System SSD

    SSD for LR and PS

    32 GB

    1050Ti 388.00

    3840x2160

    MacBook Pro 2013

    Participating Frequently
    November 2, 2017

    Compared to LR 2015.13 The import of LR classic is 3 to 4 times as slow and that is a pity. We tried all the tips of Adobe about having the library and previews in same folder and import as embedded sidecar etc etc. It is slow and it stays very slow compared to the previous LR versions. We use Lightroom from almost the start of it.

    The developing is ok but still things to try.

    Macpro 5.1 12 core.

    Sierra on SSD

    Lightroom on SSD

    48 GB

    Graphics R9 AMD 3GB

    Hope Adobe can at least give an answer why import is very slow and maybe has an advantage later when developing?

    john beardsworth
    Community Expert
    Community Expert
    November 2, 2017

    3 or 4 times as slow seems very wrong, so how about posting some "scientific" comparisons? Try taking the same flash card, same card reader, with a new catalogue each time as you import it into 2015.13 and Classic. Use the same preview options in Import too. I suggest 1:1 previews so that the test is directly comparable (the new Embedded and Sidecar is doing something very different from in 2015.13).

    These Puget Systems results are for PCs, but what's important is the comparative improvement - Classic is importing twice as quickly as 2015.12. That's similar to my testing which showed 1:1 previews are generating 2.5 times faster, standard previews 4 times.

    The new Embedded & Sidecar method is intended to allow you to get reviewing earlier images while the rest of the import completes in the background. So the measure of its success is not simply how long it takes to complete - it's more about how quickly you can start reviewing the shoot.

    Participating Frequently
    November 1, 2017

    I'm having the same issue.  Had the full CC suite installed since July, all ran blisteringly fast.  LR CC ran very smoothly, with everything being instantaneous, importing, previewing, sorting through library, develop mode, using automated actions such as photomerge, all instantaneous.

    Since installing the update the week before last I've had no end of issues with LR, most of the other apps seem to be OK, for now anyway.  Previews take ages to load, actions like photomerge take over 5minutes in some cases, and at times it the whole LR window just blacks out as if it's about to crash.  Maybe it's something to do with the way it addresses RAM perhaps???

    This is on my work system, a Dell laptop:

    • i7
    • 32GB RAM
    • 1TB SSD (66% free capacity)
    • Quadro M1000M graphics / Intel 530

    Initially I thought it was perhaps something to do with the Windows Fall update, but I don't think it is.

    Has anyone found a resolution to this yet?

    skyrunr
    Inspiring
    November 1, 2017

    I delete ALL of my previews.  This seemed to resolve EVERY problem I was having with Lightroom Classic CC.  Ran the update today which I was not prompted for, and that seems fine too!  I've spent two weeks testing every other solution and nothing really compares to the simplicity of lightroom.  Some other programs have slightly better editors and presets, but overall my workflow is best suited for Lightroom.  Mark this as an answer if this works for you.  Good luck!

    NOTE:  Running Lightroom on Windows as an administrator a few times might not hurt.  I turned it off and didn't have any trouble.

    skyrunr
    Inspiring
    November 2, 2017

    BACK TO MAJOR SLOWNESS ACROSS THE BOARD!   WE BETTER GET TWO MONTHS FREE FOR THIS CRAPPY UPDATE!!!  I can't even toggle an adjustment on and off to compare.  The sliders are useless without updating the live view.

    Participant
    October 31, 2017

    Removing the presets worked also for me ...