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October 18, 2017
Question

Lightroom Classic CC seems slower than previous Lightroom version it replaced

  • October 18, 2017
  • 97 replies
  • 68776 views

Lightroom Classic CC seems slower than previous Lightroom version it replaced.  To test the performance of the new classic update, I imported some raw pictures taken with a Nikon D810/D850 and am noticing that moving from one image to another (all with 1:1 previews) in the Develop module takes 4 seconds before the image is displayed after pressing an arrow key to move (or using the mouse to select an image).  When you move to another image, the UI is repainted first (and, i assume, the histogram calculated, etc.), and then the image is displayed on the screen.  Moving between the Library and Develop modules also results in about a 4 second delay before the image is displayed.  Moving between pictures in the Library module is almost instantaneous. 

This level of performance is unacceptable.  Doing a copy/paste of settings from one image to another takes longer in the latest Lightroom than in the previous one as the time needed to display the image seems to slow everything down, thus slowing down the entire workflow process.

Another quick test was to press the right arrow key 10 times in succession in the Develop module to move between images.  It took Lightroom Classic CC 20 seconds before the UI finally caught up and displayed the desired image.  Doing the same in the Library module takes about 3 seconds.

Or, is this just the level of performance to be expected?  Was this not tested during the beta process, or just deemed satisfactory by Adobe? 

What's the best way to get feedback directly to Adobe on this?

    This topic has been closed for replies.

    97 replies

    brente978Author
    Participating Frequently
    October 23, 2017

    I have no idea if Adobe reads these forum messages or not, but when I did a search to report bugs in Lightroom, I was pointed to another forum that mabe they read?

    https://feedback.photoshop.com/photoshop_family

    So, not sure how this forum and the other forum differs, but did see Adobe respond to posts in the other forum, so I reported the develop module performance degradation that I experienced.

    FYI...

    alanterra
    Inspiring
    October 23, 2017

    Just to answer your implied question, brente978, this forum is supposed to be for communication among users and the other forum (feedback.photoshop.com) is for communication among users and between users and Adobe staff. I only monitor the feedback site, as often as not an issue that I think is based in confusion turns out to an actual problem with the software.

    brente978Author
    Participating Frequently
    October 23, 2017

    Thanks alanterra - Adobe made it easy to get to this forum, but not the other...     I had reported a bug in the past on the other forum, but forgot completely about it, so thanks for the confirmation.

    Hate to try to provide constructive criticism if no one that listens has any power to actually change it, so hopefully will see some progress with the feedback site (I did link back to this site and hopefully Adobe will see it).

    As a suggestion to others, check the feedback site and if you are encountering any of the reported issues, by all means mark it "me too" and maybe it will get the attention from the right people...

    Participant
    October 23, 2017

    I just had them take remote control of my computer & they fix the speed issues. I recommend doing that.

    brente978Author
    Participating Frequently
    October 23, 2017

    Hi dnilp - do you happen to know what it is that they had you change?

    Participant
    October 23, 2017

    ufff man, it was complicated. They changed the "read & write" permits in like 2 or 3 different places, and added users to a couple of places. I did it via their Chat.

    Participant
    October 23, 2017

    Hi All,

    I'm another one for the collection of complaints about Classic CC being slower than Lightroom CC 2015. I noticed it right away when importing it fired my cpu up higher than ever before, and took some time to process everything. After speaking with an adobe associate for some length, I decided the update did not offer up enough benefit to continue going through with. They were kind enough to show me how to revert back.

    After some time with both pieces of software, playing around with things, i can say without a doubt that CC 2015 is still faster on my machine for virtually everything. You know Classic CC has issues when you go to use a brush and after painting in some exposure, you have to wait a solid second to see the effects paint in. Wow!

    Now admittedly I'm running an older model mac, but it's an i7 @ 2.93ghz, with 16G ram, and a new HD. Oh and did I mention that the previous version of lightroom works perfectly on this machine?!

    Adobe, please get your act together on this one. A lot of us depend on your software to eek out some form of existence.

    Participant
    October 23, 2017

    Is realy very slow on devlop module and freeze every 2 minute on Windows 10 pro / I7 / 24 gb ram / ssd samsung evo / nvidia gtx 1060 6gb. In the library module is fast enough.

    vjpasq
    Participant
    October 22, 2017

    I completely agree that THIS IS ABSOLUTELY UNACCEPTABLE!  This release is a complete disaster and I am right in the middle of post-processing several impending shoot deliveries!!!! It is taking me four times as long to process a single photo.  I have a powerful MacBook Pro with plenty of computer power, plenty of memory and at this point very little patience.  What was Adobe thinking?  Trying to force us into buying more cloud space maybe and using the cloud version?  I haven't and don't intend to as I like everything on my desktop locally.

    The smart preview option is a non-starter.  Read the (what I consider a warning) text under the selection box, which warns it will allow increased performance but may display decreased quality while editing..........  Oh boy, what rocket scientist thought that one up.  The reason we are editing is to improve quality, and I can just imagine how many over-worked photos that will result in.

    The worst part is it is on the weekend and can't even contact support.  What a mess, and we pay for this at that.  UGH!!!!!  Sorry for venting, but as you can tell - I AM SO FRUSTRATED and now days (which at this rate could turn into weeks before long) behind in post-processing!!!!

    I am up for plan renewal in three weeks and I can tell you if this isn't fixed, I am definitely looking elsewhere, but regret the thought as it took me almost six months to migrate over from Aperture to Lightroom (which until now and without question IMHO was leaps and bounds better), but just when you get comfortable and confident BAM- Adobe comes along and sends you into a state of turmoil!  UGH!

    dustins12203369
    Participant
    October 22, 2017

    I agree!!! This is absolutely ridiculous! I have 2000 photos to edit and at this rate it's going to take a year. I press a button and lightroom won't respond for at least 5 seconds. Sometimes it even takes 20-30 seconds. I have a top of the line macbook pro which ran the last light room fine. What a horrible update by adobe. It needs to be fixed asap!

    Green Tea Photography
    Participant
    October 25, 2017

    Dude, I have 12,000 photos to edit and 96,000 to cull.  Believe me I feel ya.  Thank God for Photomechanic for the latter.

    Participant
    October 22, 2017

    Same problem here. Recently I've upgraded my 5 year old PC from "Ivy Bridge" Intel Core i7 3770K (4 cores HT) to the latest Skylake system with Intel Core i7 7820X (8 cores HT), 16 GB RAM, NVM SSD, ATI Radeon 280. Unfortunately after this HW upgrade Lightroom didn't get any significant performance increase and still was slow in basic operations. So I've been waiting for major release with performance optimizations. When Adobe has release new Lightroom Classic CC 7.0 and promised increased performance, I've started testing it and initially I found some improvements with catalog navigation in Library mode. But after some time of processing photos, navigation in develop and exporting I found that it feels even slower than previous LR version... Test results provided by brente978 prove the develop performance degradation, which is absolutely unacceptable.

    I've been looking at using Capture One Pro instead of Lightroom in my photography workflow. In spite of significant differences with LR and lack of some features I've get used to, I must say that it has far more responsive editing UI and much better preview generation and export performance! It seems that now I have to switch from LR to C1 until LR won't be ACTUALLY FIXED and may be if I get used to C1 I will never switch back and won't have this lagging SW experience nomore.

    P.S. I'm processing RAW shots from Canon 5D Mark IV and you can find my detailed System Information attached.

    minko69
    Participant
    October 22, 2017

    Adobe if you don't fix this issue within 2 weeks I am cancelling my subscription. How can you screw up a totally fine product.  "If it ain't broke then don't fix it"  This really pisses me off!

    Participant
    October 22, 2017

    I'm appalled that they cannot get this together.  I have a brand new PC with 16gb of ram and this version just drags.  I'm really not starting to trust Adobe as this is the 2nd or 3rd time they've said that they have improved performance.  They clearly have not.

    Participating Frequently
    October 23, 2017

    Sorry for my english. I agree with that. We cannot trust Adobe anymore. I think I´ve be waiting for a solution too long and I´ll give C1 one chance. I noticed a big performance drop when I upgraded my monitor from a 1080 one to a 4K.

    System configuration: i5@3.3GHZ / 16GB / 480GB samsung SSD / Radeon R7 260x 2GB

    brente978Author
    Participating Frequently
    October 21, 2017

    Sorry for the long post!  Feel free to skip to the graphs...  :-)

    I appreciate all the comments and feedback from everyone and glad (not the right word) to see that others are also experiencing performance problems as I am.  It sounds like there is still much work for Adobe to do to address the user experience when it comes to performance, but it also sounds like they're trying, so hopefully they will continue to focus more time and resources on this issue.

    I still stand by my initial comments that my first experience with Lightroom Classic CC was AWFUL compared to Lightroom CC, when my expectations were that the new app should be a noticeable improvement over the old app.  I saw a level of performance degradation that just surprised the heck out of me, so was really disappointed in the Lightroom app update.

    While my subjective experience was negative, I decided to step back yesterday and try to perform some objective "benchmarks" where I repeat a number of steps to try to quantify what I am seeing when I use Lightroom.  I was shocked to find that when I performed these tests, I actually found Lightroom Classic CC to perform better at some tasks than Lightroom CC 2015 - when I saw "shocked," I mean that this was totally contrary to my initial experience that prompted me to start this thread.  That being said, I did experience a huge performance degradation when actually doing a series of steps to emulate a common workflow that I perform, with a degradation by as much as 50% with the new Lightroom Classic CC over Lightroom CC 2015, which I can see would make using Lightroom Classic CC a huge step backwards - but, I digress...

    For my test, I tried to emulate my initial experience of converting my existing catalog with Lightroom Classic CC, importing some images, and working with the images. I performed a series of steps with both a brand new empty catalog, and the same steps with my current catalog, using both Lightroom CC 2015 and Lightroom Classic CC.  Each set of steps involves performing the following operations:
    - importing and building previews.  For this test, I used 70 images from a Nikon D500, which has 20mp images, from RAW uncompressed 14-bit files - the actual files shouldn't matter as what is important is the relative performance in each scenario, and your mileage will vary.  For this action, I performed a drag/drop of the image folders into the Library module window.
    - after the import is complete, I selected the first image in the Library module, set the image view to be Fit, and then stepped through the images.  While normally one wouldn't just step quickly from one picture to another, measuring the amount of time to step from one picture to another is problematic as there is too much error related to reaction time, so expanding the test set provides a better measure of performance.  I guess one could take the time and divide it by the number of pictures to get the per-picture time, if one was so inclined.  When moving between images, I moved the next image, then waited until the UI completely finished.
    - I then performed the previous step in the develop module.  In this module, I closed each of the develop tabs as the contents of the open tabs are calculated/drawn/whatever each time the image is displayed, so this affects the performance of displaying an image. I also did not apply any settings changes to the images. When moving between images, I moved the next image, then waited until the UI completely finished - when in the develop module, this seems to be when the "Auto" button in the Tone section is available and not "greyed out."
    - I then performed the previous step again, but this time I opened the Basic, Detail, and Lens Correction tabs (ones that I commonly use when editing), with the rest of the tabs collapsed/closed.  Again, When moving between images, I moved the next image, then waited until the UI completely finished - when in the develop module, this seems to be when the "Auto" button in the Tone section is available and not "greyed out."
    - Since I had seen comments from users that said exporting was supposed to possibly be faster in the new Lightroom Classic CC, I threw in an export of the set of images to JPG images.  For the export, I stayed in the Develop module, selected the first image, did a Ctrl-A select all, then File->Export.

    new empty catalog...
    Lightroom CC 2015
    import & build smart previews and 1:1 previews: 3:22
    library nav: ~60 sec
    develop nav: 1:43  all tabs closed
    develop nav: 2:43.  Basic, Detail, Lens Corrections open.  rest collapsed
    export to JPG: 60 sec

    LR Classic CC:
    import & build smart previews and 1:1 previews: 1:47
    library nav: ~40 sec
    develop nav: 1:03  all tabs closed
    develop nav: 1:53.  Basic, Detail, Lens Corrections open.  rest collapsed
    export to jpg:  crashed.  "bad_module_info has stopped working"
    export to jpg: 55 sec

    (All times, lower is better)

    existing catalog...
    LR CC 2015:
    import & build smart previews and 1:1 previews: 3:38
    library nav: 50 sec
    develop nav: 1:28 sec  all tabs closed
    develop nav: 2:06   Basic, Detail, Lens Corrections open.  rest collapsed
    export to JPG: 1:01

    LR Classic CC:
    import & build smart previews and 1:1 previews: 1:47
    library nav: ~55 sec
    develop nav: 1:05 sec  all tabs closed
    develop nav: 1:58  Basic, Detail, Lens Corrections open.  rest collapsed
    export to jpg:  53 sec

    (All times, lower is better)


    Looking at the above measured times, it appears that Lightroom Classic CC IS faster (or should be faster) for tasks such as importing and navigating through images.  Again, that was not my initial impression, so these results surprised me.  These numbers do not directly reflect what I first experienced after installing Lightroom Classic CC, and Lightroom Classic CC did seem to perform better after exiting and restarting the app, so not sure what was up with that.  Also, the performance difference between working with the empty catalog versus my existing catalog was negligible (so that didn't account for my initial awful experience with Lightroom Classic CC).

    Ok, given that the above results encouraged me in expecting LR Classic CC should be faster than LR CC 2015, I decided to do real work and actually try processing my set of 70 images and see what happened...

    I went ahead and performed some common edit adjustment operations on my images including tweaking these settings:
    - increase exposure
    - increase contrast
    - lower highlights
    - increase shadows
    - lower black level
    - increase clarity
    - increase vibrance
    - increase saturation
    - increase the sharpen mask
    - increase sharpening
    - increase Luminance noise reduction
    - Remove chromatic aberration
    - Enable profile corrections


    I did this to the first image in the develop module, then synced all the settings through the set to apply the changes to all.  I then waited a short time while the settings were made.

    I then went back to the first image in the set and performed the above task of stepping through the images displayed in the Develop module...  and Bingo!   Lightroom CC 2015 was more than twice as fast as Lightroom Classic CC!  While the percentage varied from my very first experience with the new update, this was closer to the performance degradation that I initially experienced.

    existing catalog...
    LR CC 2015:
    develop nav with settings applied:  3:01  (versus 2:06 with no settings applied)

    LR Classic CC:
    develop nav with settings applied:  6:22  (versus 1:58 with no settings applied)

    (All times, lower is better)


    I expected the times to be slower with settings applied and the develop tabs open, and this is what the measurements show.  These results show that Lightroom CC 2015 is impacted by edit settings about 50% (versus when they are not applied) when it has to do the extra work with factoring in setting changes, but for some reason Lightroom Classic CC is impacted by roughly 225%!  For a performance-focused release of Lightroom, this is not what I would expect.  If you do the calculations here, when moving between images in the Develop module with settings applied, Lightroom CC 2015 averages roughly 2.59 seconds to move between images, and the new Lightroom Classic CC averages roughly 5.46 seconds (this is before the UI stops updating itself and LR finishes processing the image for display).  I also found some pictures displayed faster than others, and also that the further I moved through my image set in the develop module with Lightroom Classic CC, the longer it seemed to take (so, degradation over time).

    Granted, no one normally would step through one photo after another, BUT what this shows is that after editing an image and moving on to the next image, the workflow takes a huge performance hit while the user sits there waiting for Lightroom to finish updating the display before the user can begin the editing process.  While this may be no big deal working on a few pictures, factoring this in for working with a hundred pictures or more means that the user is idle more than the computer is, which should NEVER be the case.

    So, this should at least show, objectively, that Adobe has work to be done in the Develop module of Lightroom Classic CC to help improve workflow performance, and can actually represent a huge step backwards from Lightroom CC 2015...

    paulp90455456
    Participant
    October 23, 2017

    Thank you so much for taking such a methodical approach and posting the results. Can you tell me what the resolution of your monitor is? I have read other reports of things working well in 1080 monitors but crawling when used with 4K monitors.

    BrunoOliveiraPhotos
    Participant
    October 23, 2017

    1080 is my current monitor. I uninstalled and downgraded to Lightroom 6 and things are much better now. Maybe when Adobe fix that problem I will give this Lightroom Classi CC a second try

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