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ericv13334838
Participant
November 26, 2017
Answered

Lightroom Classic CC stopped syncing

  • November 26, 2017
  • 2 replies
  • 3950 views

Hi,

Lightroom Classic stopped syncing photos in all these cases:

  • Adding existing photos from catalog to be synced
  • Adding newly added photos from catalog to be synced
  • Adding already synced photos to a newly created album/collection to be synced

This is what I see in Lightroom Web:

Why is thus happening? Any support is appreciated..

Regards, Eric

This topic has been closed for replies.
Correct answer cmgap

You might want to check this thread to see if you are having a similar problem: How to troubleshoot sync errors?

Hope this is helpful.

2 replies

sstretchh
Participating Frequently
December 18, 2017

I am having a similar problem

I was Syncing in classic 154 photos..... Classic crashed. When I relaunched Classic. It did not continue  syncing and only around 50 photos made it online.

How can I Trigger it to start syncing again ?

cmgap
Community Expert
cmgapCommunity ExpertCorrect answer
Community Expert
December 18, 2017

You might want to check this thread to see if you are having a similar problem: How to troubleshoot sync errors?

Hope this is helpful.

Geoff the kiwi
Community Expert
Community Expert
November 26, 2017

Try the Rebuild Sync data in preferences

ericv13334838
Participant
November 26, 2017

Hi Geoff,

Thanks. That looks exactly like the feature I need. However, it is not available in Classic CC :-(

Just Shoot Me
Legend
November 26, 2017

You are syncing 13+ thousand images. What does the Sync Activity show on that same screen.

How much space is needed to sync all those images? If over 20GBs then that could be the reason for your problem.

Also to sync that many images will take a lot of time.