Lightroom Classic ↔ Cloud Sync Failure Persists After Asset Deletion (Possible Cloud Asset ID Ghosti

This issue has been active since December 4 and remains unresolved despite extensive Adobe Support involvement up to Tier 3.

Adobe Support Case Number

ADB-42913017-K1J8

Summary:
Lightroom Classic is unable to reliably sync collections and albums to Lightroom Web, even after images and albums are deleted from the cloud. This suggests that Adobe’s cloud backend retains internal asset IDs tied to previous uploads, resulting in a persistent desynchronization (“ghost” state).

Observed behavior:
- Collections partially sync or fail to populate
- Images appear in All Photos but not in their assigned albums
- Previously uploaded images behave as if they still exist after deletion
- Sync issues persist across multiple catalogs, indicating a cloud-side issue rather than local catalog corruption

Important clarification:
This is not resolved by emptying Lightroom Web. The issue persists across catalogs and after extensive cleanup.

Impact:
Professional workflow is blocked. Tier-3 troubleshooting led to fragmented multi-catalog workarounds, which are not sustainable. Tier-4 or engineering-level intervention is required to restore a single healthy catalog.

Posting here to ensure engineering visibility, as escalation through standard support channels has stalled.