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Jacqueline Porteous
Participant
September 23, 2026
Question

Lightroom classic continually crashes, saying corrupt file, can't find file etc! I have NO access to my images

  • September 23, 2026
  • 2 replies
  • 44 views

LrC is not working with its existing catalogue….. keeps saying corrupt, it makes copies, I delete.lock files and nothing changes…...im really sick of praying that LrC will work, its been like this for two days this week with tons of glitches and I can't access anything…. my clients are not happy!

PLEASE HELP X

    2 replies

    Jacqueline Porteous
    Participant
    September 23, 2026

    hi,

    thanks for those fix options xx

    I’ve tried them all to no avail….. yesterday and the day before I must have spent the best part of 6 hrs researching how to fix it as well as trying to actually fix it…. Please help me fix this x

    Jacqueline 

    Claire H.
    Community Manager
    Community Manager
    September 23, 2026

    Hi ​@Jacqueline Porteous, Thanks for reaching out to the Lightroom Classic Community Forum! Let's try a few things and see if we can get your LrC running smoothly.

    1. Check for Lock Files: Ensure that no lock file exists for the catalog. If there is a lock file, quit Lightroom Classic and delete the lock file.

    1. Attempt to Open the Catalog: After deleting the lock file, restart Lightroom Classic and try to open the catalog again.

    2. Check Disk Space: Verify that there is sufficient disk space available on the machine. Lack of space can lead to issues with catalog access.

    3. System Restart: restart the computer and then attempt to open Lightroom Classic again.

    4. Reset Lightroom Classic Preferences: Please refer to this Helpx article for steps.  https://adobe.ly/3HsQXpA It is recommended to back up your catalog before resetting preferences. You may refer to this article for more information:  https://adobe.ly/4dW8vqF.

    If none of these steps work, we can continue to troubleshoot the issue. I hope this helps! ^CH