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M
Moti0D4C
Inspiring
November 29, 2023
Question

Lightroom Classic crashes immediately after

  • November 29, 2023
  • 1 reply
  • 263 views

Lightroom Classic crashes immediately after starting to use it and freezes the whole computer. The only way to exit the software is by restarting the computer.

    This topic has been closed for replies.

    1 reply

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    November 29, 2023

    We’ve reviewed the email address you use with this forum and find no crash reports in our system.

     

    Did you see a crash dialog?

    Do you use a different email address when filling out the crash report?

    Was the crash dialog Adobe’s? Microsoft’s? 

     

     

    Rikk Flohr: Adobe Photography Org
    M
    Moti0D4CAuthor
    Inspiring
    November 30, 2023

    I probably didn't explain the problem correctly. After a few minutes of using Lightroom, the software freezes, it is not possible to perform any operation, including closing it. The only way to exit Lightroom in this situation is to restart the computer.

    Keith Reeder
    Keith Reeder
    Participating Frequently
    November 30, 2023

    There should still be a crsh dialogue - see if you can track it down.

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