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Known Participant
January 21, 2025
Question

Lightroom Classic crashes one minute after lauch.

  • January 21, 2025
  • 1 reply
  • 140 views

It just started yesterday after my xmas break, so I don't know when it actually started. Since nothing else has chaged, no new programs installed etc, it seems like a update has been made to LrC. Graphics drivers updated to latest studio release. Even disabled GPU to no avail. Anyone else have this severe problems with the 14-release? Please help!!

PS.
There is a 21 gig crash dump from yesterday and one from december that I had to remove to not just have 20 megs of space on my os disk. They seem not to be removed but to lie ther indefinitely, just eating up space on the disk.
Located at C:\Users\[user_name]]\AppData\LocalLow\Adobe\CRLogs\dumps
DS.

The system info:

Lightroom Classic version: 14.0.1 [ 202410161356-30922cfc ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 3,5GHz
SqLite Version: 3.36.0
CPU Utilisation: 6,0%
Power Source: Plugged In
Built-in memory: 32716,2 MB
Dedicated GPU memory used by Lightroom: 16,5MB / 8006,0MB (0%)
Real memory available to Lightroom: 32716,2 MB
Real memory used by Lightroom: 1442,3 MB (4,4%)
Virtual memory used by Lightroom: 1493,3 MB
GDI objects count: 851
USER objects count: 3387
Process handles count: 2440
Memory cache size: 159,3MB
Internal Camera Raw version: 17.0 [ 2043 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 105MB / 16358MB (0%)
Camera Raw real memory: 106MB / 32716MB (0%)
 
Cache1: 
NT- RAM:0,0MB, VRAM:0,0MB, Combined:0,0MB
 
Cache2: 
m:159,3MB, n:0,0MB
 
U-main: 115,0MB
 
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 2880 pixels
Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No
 
Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 2060 SUPER (32.0.15.6636)
Init State: GPU for Export supported by default
User Preference: GPU for Display disabled
Enable HDR in Library: OFF
 
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: J:\home\olav\pics\Lightroom\Lightroom Catalog-3-2-v13-3.lrcat
Settings Folder: C:\Users\cu_l8\AppData\Roaming\Adobe\Lightroom
 
Installed Plugins: 
 
 
Config.lua flags: 
 
Adapter #1: Vendor : 10de
Device : 1f06
Subsystem : 87311043
Revision : a1
Video Memory : 8006
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: System Default - Högtalare (SSL 2 USB Audio Device)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: Uninitialized
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: NVIDIA GeForce RTX 2060 SUPER/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 566.36
GPUDeviceEnabled: false
OGLEnabled: true
 
[shortened system info and moved from bugs to discussiosn according to the community rules - Mod.]

1 reply

F. McLion
Community Expert
Community Expert
January 21, 2025

First, please update to the latest version, which is 14.1.1.

Second, please try if it helps to reset preferences: https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

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