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Participant
February 15, 2025
Question

Lightroom Classic crashes V 14.2

  • February 15, 2025
  • 3 replies
  • 257 views

Back to V 14.1.1   Catalog cannot work on new version .
Re-installed 3 times  and noway.

3 replies

Participant
February 23, 2025

After a new try : bug

I cannot access to info :  there is an immédiat freeze when trying to Launch v14.2

johnrellis
Genius
February 15, 2025

1. When it crashed, did you see the Adobe crash reporter and submit the report to Adobe, entering the email address associated with your Adobe Id?  That will allow Adobe to tie the crash report to your post here and increase the likelihood they'll investigate.

 

2. Do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

kglad
Community Expert
Community Expert
February 15, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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